Absence and Accommodations Business Partner

CAI Cox Automotive Corp Svcs., LLC; Atlanta (GA); Hybrid; USD 74,000 - 111,000; Full time

Benefits offered by this job

Health care insurance

Retirement plan (401(k))

Paid holidays

Paid time off / wellness days

Bereavement leave

Job summary

Cox Automotive is seeking an Absence & Accommodations Business Partner to join our HR team. This hybrid, remote-enabled role supports the Eastern and Central time zones with a preferred Atlanta location.

Two hires are anticipated to address complex leave, accommodations, and compliance needs across the U.S. Responsibilities include partnering with Legal, Risk, and HR Business Partners to interpret policies, provide guidance to managers, and develop tools like playbooks and FAQs.

Qualifications

• Bachelor’s degree in human resources, healthcare administration, business management, or related discipline with 4 years of related experience.
• Knowledge of FMLA, ADA, PWFA, and related leave/accommodation programs.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Strong verbal and written communication with ability to explain complex policies.

Responsibilities

• Liaise with Legal and Risk Management to identify risks and document decisions.
• Partner with HR Partners and leaders on policy interpretation and coaching.
• Promote consistent application of Absence & Accommodations policies and provide guidance.
• Serve as employee advocate for complex leave and accommodation requests.
• Prepare policy updates, playbooks, and FAQs for audiences across the organization.
• Ensure adherence to federal and state leave laws and internal service standards.

Skills

Verbal communication

Written communication

Data analysis

Travel readiness

Education

Bachelor’s degree in HR/Healthcare/Business

Tools

Excel

PowerPoint

Word

ServiceNow

Microsoft Office Suite

Job description

Company Cox Automotive - USA Job Family Group People Solutions Job Profile Benefits Sr Analyst Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 15% of the time Work Shift Day Compensation Compensation includes a base salary in the range of $74,000.00 - $111,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Automotive is currently seeking an Absence & Accommodations Business Partner to join our team. Candidates must reside within the Eastern or Central time zones of the United States. Atlanta, GA is the preferred location and operates under a hybrid work arrangement. Candidates located elsewhere within the Eastern or Central time zones will be considered for remote employment. Please note: We are hiring two individuals for this position.

Primary Responsibilities

• Act as a liaison to Legal and Risk Management to identify risks, develop mitigation strategies for complex leave and accommodation matters, and document audit-ready decisions and supporting rationale.
• Partner with HR Business Partners and business leaders on Absence & Accommodations policy interpretation, complex scenarios, and manager coaching; ensure timely, accurate guidance and clear next steps.
• Promote and support the consistent application of Absence & Accommodations policies, practices, and standards through consultation, education, and compliance support.
• Serve as an employee advocate for sensitive and complex absences and accommodation requests.
• Participate in Governance Committee reviews of complex absence and accommodation matters and support implementation of approved outcomes.
• Create and deliver Absence & Accommodations updates, policy changes, and compliance guidance to multiple audiences, including leaders, HR, shared services, and Centers of Excellence (COEs); develop playbooks, job aids, and FAQs.
• Act as a champion for compliance by interpreting company policies and processes, promoting consistent application and alignment with company priorities, and educating employees and stakeholders as needed.
• Serve as a project consultant on cross-functional teams, providing subject matter expertise and recommendations to support compliant program administration.
• Support the development and maintenance of Absence & Accommodations knowledge base content.
• Identify and communicate trends and themes arising from stakeholder consultations, risk assessments, operational analyses, and employee interactions; share insights with leadership to support enhancements to the employee and manager experience.
• Quality Assurance, Compliance and Process Review quality, compliance, and operational trends across assigned regions and partner with stakeholders to address identified risks and opportunities.
• Ensure adherence to federal and state leave laws (e.g., FMLA, ADA), company policies, and internal service standards to mitigate risk.
• Partner with the COE, Employee Relations, and Legal teams on escalated or sensitive matters requiring additional review and resolution.
• Administer program-related surveys to designated Solutions Group contacts; collect, analyze, and interpret data to assess program health and identify opportunities for improvement.
• Cross-Functional Collaboration & Stakeholder Support Support cross-functional initiatives aimed at improving process efficiency, communication, and employee experience.
• Support the implementation of approved policy updates, documentation enhancements, and workflow improvements.
• Collaborate with cross-functional operations teams and vendor partners to resolve issues and promote consistent employee experience across functional areas.
• Assist in the implementation and adoption of new systems, tools, and AI-enabled enhancements designed to improve workflow efficiency, accuracy, and overall effectiveness.
• Participate in operational projects, process improvement initiatives, and other duties as assigned.
• Data Analysis & Reporting Deliver claims activity trends, metrics, and analysis to HR Business Partners across all Solutions Groups on a regular basis.
• Maintain and manage HR Business Partner and manager access requests for vendor portals and claims management systems.
• Partner with the Senior Advocate team to ensure the accuracy and integrity of access request data across applicable systems.
• Provide operational insights and performance metrics to leadership through regional and territory-based scorecards on a regular basis.
• Contribute to the maintenance and enhancement of Absence & Accommodations dashboards and reporting tools supporting U.S. and Canadian populations for both internal and external reporting needs.
• Support the development and execution of OFCCP Affidavit reporting requirements, as applicable.
• Serve as a delegate and provide cross-functional support as needed.

Qualifications

• Bachelor’s degree in human resources, healthcare administration, business management, or related discipline and 4 years of related experience in absence management, leave administration, or accommodations.
• The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.
• Strong knowledge of both self-funded and fully insured disability benefit programs, ERISA guidelines and intersections with adjacent leave, and accommodations regulations.
• Demonstrated working knowledge and practical application of core leave and accommodation programs, including but not limited to FMLA regulations and lifecycle administration; ADA accommodation fundamentals, the interactive process, and proper documentation; and PWFA accommodation support related to pregnancy, childbirth, and related medical conditions.
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
• Strong working knowledge of state and federal employment laws relevant to leave/accommodations; ability to apply policies consistently and elevate when appropriate.
• Strong verbal and written communication skills, with the ability to effectively communicate complex leave and accommodation matters, compliance requirements, trends, and recommendations to stakeholders at all levels of the organization.
• Demonstrated ability to manage sensitive and complex employee cases while balancing business needs, compliance requirements, and employee experience.
• Ability to collect, analyze, interpret, and communicate data.
• Ability to travel up to 15% of the time, as needed, for project-based work.
• If outside of Atlanta, ability to work successfully 100% remotely other than periodic required travel.

Preferred Qualifications

• PHR/SPHR or SHRM-CP/SCP certification.
• Experience with ServiceNow or other web-based case management systems.
• Bilingual (English/Spanish).

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations.
• Seven paid holidays throughout the calendar year.
• And up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Cox brings together the world’s greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.

Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues.

Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.

To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Equal Employment Opportunity Statement

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.