AbilityOne Team Lead

Goodwill of Western Missouri & Eastern Kansas; Leavenworth (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill of Western Missouri & Eastern Kansas is seeking a Team Lead to supervise janitorial staff on AbilityOne contracts. You will direct workflow, ensure quality, and uphold safety standards on site.

This role reports to the Project Manager and emphasizes professional conduct and reliable service. Responsibilities include coordinating team transport, provisioning supplies, mentoring staff, and maintaining contract adherence while delivering high-quality cleaning services in a compliant

Qualifications

• Must be 18 years of age or older and able to pass a background check.
• Strong leadership and integrity are essential.
• Professional communication and writing for case notes.
• Proficiency with Windows Office and online training.
• Valid license, current insurance, and acceptable driving record where required.
• Experience leading a team in a service environment preferred.
• High school diploma or equivalent required.

Responsibilities

• Lead janitorial staff and direct workflow on contracts.
• Ensure quality standards and contract compliance.
• Coordinate transporting teams to worksites and manage supplies.
• Provide on-the-job training and uphold professionalism.
• Maintain safety and PPE compliance on site.
• Communicate safety issues to the Project Manager and address concerns.

Skills

Strong work ethic

Leadership

Communication skills

Integrity

Team motivation

Safety practices

Education

High school diploma or equivalent

Tools

Windows Office

Online training

Job description

***Must be 18 years of age or older and be able to pass a background check***

Organization

Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That's why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.

Our agency is evolving. We're looking for new leaders and team members who want more than just a job.

Visit www.mokangoodwill.org to learn more about our agency.

Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.

Summary/Objective

Reporting to the Project Manager, the Team Lead is responsible for leading employees and directing the workflow of janitorial duties on the AbilityOne contracts.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Contract Compliance

• Ensuring quality standards are met as they relate to individual contracts, re-doing work with team as needed
• Ensuring assigned tasks are completed in allotted time, utilizing a team approach to complete tasks
• Complying with customer requests regarding secure access areas and communicating these to team members

Leading a Team

• Transporting teams to and from worksites as needed, either in company vehicle or personal vehicle-where required
• Requisitioning equipment and supplies to appropriate team members, ensuring supply procedures are followed
• Providing support and on the job training to team members to enhance their ability to gain competitive employment
• Setting example for team members in performance of duties, representation of the Agency and professionalism

Safety

• Performing duties according to safety expectations and procedures
• Ensuring Hazardous Materials and SDS procedures are complied with
• Communicating safety issues and concerns to ensure quick resolution
• Ensuring team members have and use appropriate PPE for their positions
• All other duties as assigned by a Project Manager

Work Environment

The Team Lead performs their work in a professional setting and may come in contact with clients.

Physical Demand

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Push, pull or carry 40 lbs. occasionally, up to 25 lbs. frequently. Must be able to be on feet for long periods, bend, stoop, and be exposed to cleaning chemicals. Must be able to see to complete duties to required specifications. Occasional exposure to heat and cold with frequent exposure to dust.

Position Type/Expected Hours of Work/Travel

This is a full-time position. Schedule will be Monday thru Friday. Weekend work may vary depending on the needs of the business designated by the contract.

Qualifications

• Strong work ethic, character and integrity
• Solid judgment and common sense in decision making
• A positive, helpful attitude to co-workers and customers
• Avoidance of any conflict of interest with employees, product or customers
• Appropriate and professional communication and demeanor
• Competent writing, spelling and grammar skills for complete case notes
• Strong leadership and motivational skills
• High school diploma or equivalent and solid work history with leadership experience is preferred
• Proficiency in Windows Office environment, ability to use computer for on-line training
• Valid license, current insurance and acceptable driving record according to standards-where required