ABI Residential Support Specialist — Empower Independence

Mental Health Association - Western MA; Ludlow (MA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Health Plan (Medical, Dental & Vision)

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & Public

Holidays

Family Leave

Job summary

Mental Health Association - Western MA is seeking a Residential Support Specialist to create a supportive living environment for individuals with acquired brain injuries, promoting independence and community involvement in line with our Core Values of Respect, Integrity, and Compassion.

You will assist with personal care, daily routines, meals, finances, and transportation; document progress; coordinate with the team; and help participants access community resources and self-advocacy.

Qualifications

• Valid driver’s license, insurance, and reliable vehicle.
• Ability to work independently and as part of a team; manage time and priorities.
• Flexibility to adapt to evolving needs of participants.
• Ability to provide personal care (bathing, dressing, grooming, toileting, mobility).
• Willingness to obtain certifications in MAP, CPR, and first aid.
• Minimum age 21; high school diploma or equivalent preferred.
• Six months of relevant experience preferred, especially with brain injuries or mental health challenges.

Responsibilities

• Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
• Assist with personal care, daily routines, meal preparation, and support participants in managing finances and transportation.
• Facilitate access to community resources, teach self-advocacy, and implement individualized service plans.
• Complete all required documentation, track progress, and report incidents, emergencies, or concerns promptly.
• Maintain scheduling flexibility, participate in team meetings, and attend required trainings.
• Demonstrate professionalism, collaborate with the team, and support program goals.

Skills

Communication

Teamwork

Time management

Independence

Flexibility

Education

High school diploma or equivalent

Job description

Mental Health Association - Western MA is seeking a Residential Support Specialist to create a supportive living environment for individuals with acquired brain injuries, promoting independence and community involvement in line with our Core Values of Respect, Integrity, and Compassion.

You will assist with personal care, daily routines, meals, finances, and transportation; document progress; coordinate with the team; and help participants access community resources and self-advocacy.