Abercrombie & Fitch - Assistant Manager, Citadel Outlets

Abercrombie & Fitch Co.; Commerce (CA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Global Team

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy, operations, creativity, and people leadership in a dynamic retail environment. You’ll drive sales by analyzing the business, delivering on-shop experiences, and ensuring efficient store operations.

You’ll lead recruiting, training, and engagement, fostering an inclusive workplace. This role offers growth from within and opportunities to become a future leader in the store organization.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong problem-solving skills.
• Inclusion & Diversity awareness.
• Ability to show up in a fast-paced and challenging environment.
• Strong interpersonal and communication skills.
• Drive to achieve results.
• Adaptability / Flexibility.
• Multi-Tasking.
• Fashion Interest & Knowledge.

Responsibilities

• Enhance customer experience and service quality.
• Oversee store presentation and sales floor supervision.
• Manage store and stockroom operations.
• Handle staffing, scheduling, and payroll management.
• Lead training and development of team members.
• Maintain clear communication and asset protection.

Skills

Problem solving

Inclusion & diversity

Fast-paced environment

Interpersonal skills

Communication

Adaptability

Multi-tasking

Fashion knowledge

Education

Bachelor’s degree OR supervisory experience

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best‑in‑class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role
• Strong problem‑solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast‑paced and challenging environment
• Strong interpersonal and communication skills
• Drive to achieve results
• Adaptability / Flexibility
• Multi‑Tasking
• Fashion Interest & Knowledge

Additional Information

What You’ll Get

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year, allowing you to give back to your community
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

Starting Rate

The starting rate for this position is $24 per hour (i.e., the recruiting pay range for this position is $24 - $24 per hour). The starting rate and range may be modified in the future.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer