ABA Operations Manager

ZipRecruiter; Lenexa (KS); On-site; Full time

Job summary

A leading company is seeking an Operations Manager to guide the clinic and support families with children on the Autism spectrum. This full-time role offers opportunities for growth, individualized training, and a supportive environment. Responsibilities include scheduling, managing staff, and ensuring compliance with regulations. The ideal candidate will have experience in office management and ABA, along with strong leadership and organizational skills.

Benefits

401(k) matching

Dental insurance

Health insurance

Vision insurance

Flexible schedule

Paid time off

Parental leave

Health savings account

Qualifications

• Experience in office management and ABA.
• Physical ability to run, squat, and lift as needed.

Responsibilities

• Scheduling Registered Behavior Technicians (RBTs) and clients.
• Managing staffing projections and recruiting new employees.
• Ensuring compliance with HIPAA and applicable laws.

Skills

Leadership

Organization

Communication

Problem-Solving

Education

High School Diploma

Associate or Bachelor's Degree

Tools

Central Reach

Job description

Job Description

Willow ABA Services is currently seeking a qualified Operations Manager to help guide the clinic and administratively impact the lives of our families with children on the Autism spectrum.

This is a fulfilling position where you can expand your knowledge of ABA, clinical administration, and managerial expertise with full-time hours.

Why join the Willow ABA team?

At Willow ABA, we want our employees to feel secure, significant, and accepted. We understand that the world of ABA can be overwhelming, especially for those new to it. As a Willow employee, you will receive support throughout the learning process, with individualized training to ensure you understand your role before working independently.

• We encourage staff to embrace their own acceptance journey, knowing they are welcomed and needed.
• We aim for this to be more than just a 9-5 job; we want you to grow, learn, and find your passion.
• We will cross-train you to leverage your skills and interests, designing new roles that align with your passions.

Responsibilities

• Scheduling Registered Behavior Technicians (RBTs) and clients daily.
• Managing a dynamic schedule that changes based on staff availability, caseload, and client needs.
• Providing administrative support to families during intake and onboarding, including information provision, document collection, and appointment scheduling.
• Maintaining staffing needs, projecting for new hires, and overseeing employee time-off requests.
• Managing staffing projections, recruiting, training new employees, and approving timesheets in coordination with the CFO to ensure accurate payroll processing.
• Ensuring staff timesheets are accurate, complete, and submitted on time.
• Managing time-off requests and auditing daily billable appointments in collaboration with the Billing Director.
• Mastering the use of data collection software (Central Reach) is essential for success.
• Ensuring compliance with HIPAA, OSHA, and applicable laws.
• Understanding insurance policies and maintaining clinic organization and cleanliness.
• Ordering supplies, maintaining inventory, and managing mail and financial documents.
• Completing forecasting spreadsheets and supporting administrative efficiency and morale.
• Performing other duties as assigned.

Cross-Training in RBT Role

• Implementing direct therapy using ABA skills.
• Collecting and recording data, graphing progress.
• Receiving supervision from a BCBA.
• Participating in staff training and demonstrating client programming to parents.
• Maintaining a sanitized and clean workplace.

Qualifications

• Educational requirements: High School Diploma (required), Associate or Bachelor's Degree (preferred).
• Experience in office management, ABA, and familiarity with Central Reach.
• Physical ability to run, squat, and lift as needed.
• Skills: leadership, organization, communication, problem-solving, and passion for helping families.

Benefits

• 401(k) matching, dental, health, and vision insurance.
• Flexible schedule, paid time off, parental leave, health savings account.

Compensation and Schedule

Pay rate: $19-$25 per hour. Full-time, Monday to Friday, 8-hour days, 6:30 am - 3:30 pm.

Additional pay: Bonuses and raises.

Additional Information

A background check and OIG clearance are required. We are not able to sponsor work visas. Willow ABA is an Equal Opportunity Employer, valuing diversity and inclusion.