AAQ - Retail Supervisor FT

Adventure Aquarium; Camden (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an innovative team as a Retail Supervisor at a renowned aquarium, where you'll lead daily operations and inspire a culture of excellence. This role emphasizes outstanding customer service, effective team management, and maintaining optimal inventory levels. You'll engage with guests and staff alike, ensuring a welcoming atmosphere while driving sales and operational efficiency. With a commitment to continuous improvement and guest satisfaction, this position offers a unique opportunity to make a significant impact in a vibrant retail environment. Your leadership will be crucial in creating memorable experiences for visitors and fostering a collaborative team spirit.

Benefits

Profit Sharing

Paid Tuition through GROW U

NJ Sick Time

Free Admission for Family and Friends

Complimentary Tickets to Local Attractions

30% Discount at Retail and Food Vendors

Qualifications

• 2+ years of retail supervisory experience required.
• Strong interpersonal skills and professionalism are essential.

Responsibilities

• Oversee daily store operations and ensure sales targets are met.
• Inspire and mentor staff while maintaining a positive retail environment.

Skills

Customer Service

Team Leadership

Communication Skills

Inventory Management

Cash Handling

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the AAQ - Retail Supervisor FT role at Adventure Aquarium.

3 days ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

As a Retail Supervisor, you will be an essential part of the store's leadership team, ensuring smooth daily operations, delivering outstanding customer service, and overseeing team performance. Your role will involve driving sales, maintaining optimal inventory levels, and ensuring that the store complies with company policies and procedures. You will serve as the primary point of contact for both staff and customers, providing guidance and support to maintain an efficient and positive retail environment.

What You'll Do

• Inspire, mentor, and lead by example, fostering a culture of teamwork, patience, respect, humility, and commitment among staff and guests.
• Oversee daily store operations, including opening and closing, maintaining cleanliness, and organizing displays.
• Ensure sales targets are met or exceeded through effective team motivation and customer engagement.
• Respond promptly and professionally to customer inquiries and online requests.
• Maintain visual merchandising standards according to brand guidelines to ensure an attractive shopping experience.
• Support inventory management, stock replenishment, and proper product handling.
• Provide recommendations to enhance employee morale, guest satisfaction, sales culture, and operational efficiencies.
• Handle cash management duties, including POS operation, cash handling, and sales reporting.
• Participate in safety meetings representing the merchandise department.
• Collaborate with scheduling to plan shifts, manage time-off, and oversee attendance.
• Demonstrate attention to detail, pursue training, and mentor others.

What You'll Bring

• High School diploma and at least 2 years of retail supervisory experience.
• Ability to work effectively in a team with professionalism.
• Strong interpersonal and communication skills, with respectful interaction with guests and coworkers.
• Proficiency in Word and Excel.
• Leadership experience is preferred.
• Ability to handle sensitive information responsibly.
• Flexibility to work weekends, evenings, and holidays.

Who You Are

A dedicated individual committed to excellence, friendly, approachable, and effective communicator. Eager to collaborate and contribute to team goals.

What You'll Get

• Hourly rate of $17.05
• Profit Sharing
• Up to 100% paid tuition through GROW U
• NJ Sick Time
• Free admission & general tickets annually for family and friends
• Complimentary tickets to local attractions
• 30% discount at retail, photo areas, and food vendors

About Us

Adventure Aquarium, part of Herschend Family Entertainment, aims to create memorable experiences exceeding guest expectations. We focus on stewardship, guest and team member satisfaction, and continuous improvement. We promote a respectful, inclusive workplace adhering to all applicable laws and policies.

Equal Opportunity Employer. We comply with laws prohibiting discrimination based on race, color, sex, age, religion, national origin, gender identity, sexual orientation, disability, veteran status, and other protected categories. We are committed to providing equal employment opportunities at all stages of employment.