AA Coordinator

Oranje Commercial Janitorial; Phoenix (AZ); On-site; USD 50,000 - 54,000; Full time

Job summary

Oranje Commercial Janitorial is seeking a Facilities & Compliance Coordinator to support daily operations, coordinate work orders, and ensure service quality at the Phoenix site.

You will work onsite with customers, manage vendor coordination, inspections, and reporting, and serve as a central point of contact for facility concerns while upholding Oranje's standards.

Qualifications

• Strong computer skills with the ability to navigate web-based systems and generate reports.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Ability to identify problems and coordinate solutions.
• Detail-oriented with strong follow-through.

Responsibilities

• Monitor daily facility conditions and identify areas needing attention.
• Submit, coordinate, and follow up on work orders for timely completion.
• Dispatch work orders to vendors, contractors, or internal teams.
• Communicate with vendors/contractors regarding repairs and project requirements.
• Perform site walks with vendors to review scope of work and support coordination.
• Serve as vendor escort when contractors are onsite.

Skills

Computer skills

Organizational skills

Communication

Customer service

Problem solving

Coordination

Detail-oriented

Tools

Web-based databases

Database systems

Job description

Job Description

Job Title: Facilities & Compliance Coordinator

Salary Range: $50,000 – $54,000 annually

Position Summary: The Facilities & Compliance Coordinator is responsible for supporting daily facility operations, coordinating work orders, maintaining service quality standards, and ensuring customer expectations are met. This position works closely with the customer onsite while representing Oranje and supporting operational needs through effective communication, vendor coordination, inspections, and reporting. The Coordinator will serve as a central point of contact for facility concerns, janitorial quality, maintenance requests, vendors, and internal teams to ensure efficient resolution of issues and successful completion of projects.

Essential Responsibilities

Facility Operations & Work Order Management

• Monitor daily facility conditions by conducting routine walkthroughs and identifying areas requiring attention.
• Submit, coordinate, and follow up on work orders to ensure timely completion.
• Dispatch work orders to the appropriate vendors, contractors, or internal teams based on facility needs.
• Communicate with vendors and contractors regarding repairs, services, and project requirements.
• Perform site walks with vendors/contractors to review scope of work and support project coordination.
• Serve as a vendor escort when required while contractors are performing work onsite.

Janitorial Quality & Compliance

• Perform regular facility walkthroughs and inspections to ensure cleaning standards and customer expectations are being met.
• Monitor janitorial service quality and identify areas requiring improvement (may assist in cleaning).
• Document findings, create reports, and communicate concerns to appropriate teams.
• Support efforts to reduce service issues and improve customer satisfaction.
• Review service reports and provide feedback regarding performance.

Customer & Vendor Coordination

• Work directly with customer representatives to address requests, concerns, and operational needs.
• Build and maintain positive working relationships with customers, vendors, contractors, and internal teams.
• Attend meetings with customers and service providers to review performance, projects, and outstanding issues.
• Maintain professional communication while representing Oranje and supporting the customer relationship.

Administrative & Reporting Responsibilities

• Utilize computer systems and web-based databases to manage information and track facility activities.
• Export, organize, and review reports from database systems.
• Maintain accurate records of work orders, inspections, repairs, and project schedules.
• Track project progress and provide updates to management.
• Assist with facility-related documentation and reporting needs.

Qualifications

Strong computer skills with the ability to navigate web-based systems and generate reports. Strong organizational skills with the ability to manage multiple priorities. Excellent communication and customer service skills. Ability to identify problems and coordinate solutions. Detail-oriented with strong follow-through. Experience in facilities, janitorial operations, customer service, or coordination preferred.

Work Environment

Position is onsite with a desk located within the AA office. Requires frequent walking throughout the facility. Monday–Friday, 8:00 AM–5:00 PM (schedule may vary based on operational needs).