A/V Technician (Mid) – TS/CI Poly Clearance

Blackwatch International; Huntsville (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

Blackwatch International Corporation seeks an Audio/Video Technician (Mid-Level) in Huntsville, AL to provide advanced design, installation, and maintenance of A/V and VTC systems within classified and unclassified environments.

This role requires the ability to work independently on complex assignments, contribute to enterprise-wide reliability, and document procedures, configurations, incidents, and resolutions. A Top Secret clearance and Counterintelligence Polygraph are required.

Qualifications

• Bachelor’s degree in business or a related field.
• 5+ years of A/V technical experience (certifications or prior work may substitute).
• Experience with multiple audio/video technologies and applications.
• Strong troubleshooting skills and customer service experience.
• 2+ years of experience in IT administration, digital signage, AV, network operations, or related technical role.
• Experience administering a digital signage management platform/CMS.
• Strong computer skills, including Windows and web-based administration tools.
• Experience with networking fundamentals: IP addresses, DNS, DHCP, Wi-Fi/Ethernet, and connectivity troubleshooting.
• Ability to install, configure, monitor, and troubleshoot digital signage players and displays.
• Experience managing users, permissions, devices, playlists, schedules, and content.
• Ability to troubleshoot issues remotely and coordinate onsite technical support when necessary.
• Strong attention to detail and ability to maintain accurate device/site inventories.
• Ability to work independently and prioritize multiple support requests.
• Basic understanding of HTML, images, video formats, and digital media is preferred.
• Ability to document procedures, configurations, incidents, and resolutions.

Responsibilities

• Set up, adjust, and operate complex audio-visual equipment for classified/unclassified environments.
• Perform technical design, installation, operation, and maintenance of advanced audiovisual systems.
• Evaluate new equipment and software for potential adoption.
• Record and photograph various activities, ensuring quality and security compliance.
• Program and maintain systems using multiple specialized software tools.
• Collaborate with engineers to deploy enhancements and modifications.

Skills

Troubleshooting skills

Customer service experience

Independent worker

Documentation skills

Digital signage knowledge

Education

Bachelor’s degree in business or related field

Tools

Digital signage CMS

Windows administration

Networking fundamentals

22Miles CMS familiarity

Job description

Blackwatch International Corporation seeks an Audio/Video Technician (Mid-Level) in Huntsville, AL to provide advanced design, installation, and maintenance of A/V and VTC systems within classified and unclassified environments.

This role requires the ability to work independently on complex assignments, contribute to enterprise-wide reliability, and document procedures, configurations, incidents, and resolutions. A Top Secret clearance and Counterintelligence Polygraph are required.