A LA CARTE SERVER

The University of Texas Golf Club Ltd; Austin (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

The University of Texas Golf Club Ltd is looking for friendly, high-energy Servers to take orders, serve food and beverages, and handle payments for members and guests. The role emphasizes a positive attitude and working well with front and back of house staff in a fast-paced setting.

Responsibilities include taking orders, entering them into the POS system, ensuring proper service at tables, and collecting payments while keeping areas clean and organized.

Qualifications

• Experience in customer service in a fast-paced environment is greatly desired.
• A positive, friendly attitude and ability to work under pressure.
• Ability to communicate menu selections and provide courteous service.
• Take food and drink orders and enter them into the POS system.
• Ensure payments are collected and checks itemize total costs.

Responsibilities

• Take food and drink orders, provide service and requested items to ensure high level of customer service.
• Write orders on slips and enter into POS for kitchen.
• Engage with members/guests in a friendly manner.
• Maintain knowledge of the menu and suggest items.
• Ensure work station and tables are clean and reset after guests depart.

Skills

Customer service

Friendly attitude

Effective communication

POS experience

Teamwork

Job description

Description

Position Summary:

We are looking for Friendly and High Energy Servers who will be responsible for taking orders from and serving food to our members and guests. Duties will mostly include taking food and drink orders and entering them in the point-of-sale system, ensuring that tables are served properly, and that all payments are collected. To succeed in this role, you will need to have a positive, friendly attitude and ability work well under pressure with both front and back of the house staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Requirements

• Take food and drink orders, provide service and requested items both graciously and courteously to ensure that members/guests receive a high level of customer service.
• A positive attitude is a must.
• Effectively communicate to members/guests any/all menu selections, provide Best in Class service and requested items both graciously and courteously.
• Write the members/guests' food orders on order slips and enter orders into the point-of-sale system for transmittal to kitchen staff.
• Engage with members/guests in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions. Ensure your members/guests are enjoying their meals and take immediate action to correct any problems. Collect payments from tables. Prepare checks that itemize and total meal costs and sales taxes.
• Properly set up, serve and break down table sections as assigned.
• Ensure that work station (i.e., cups, glasses, silverware, plates, tables chairs) are clean.
• Clean and reset table after member/guest has left, ensuring that silverware and napkins are neatly in place (i.e., knife blade turned in, and correct amount of silverware is used).