988 Crisis Team Clinician/ Shift Supervisor (Clinician II)

Johnson County Kansas; Olathe (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Johnson County Government seeks an Overnight Shift Supervisor/988 Clinician to lead the 988 Crisis Team, guiding clinical decisions and supporting the Crisis Call Specialists. The role works closely with first responders and JCMHC programs to ensure safe, compassionate responses to callers.

You will oversee on-duty staff, participate in hiring and training, review documentation, and coordinate care with partner agencies. A focus on quality and training is essential for daily operations.

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or related field and Kansas Behavioral Sciences licensure at the master’s level.
• Valid driver’s license with acceptable driving record.
• Reference/background screening required.

Responsibilities

• Provide clinical guidance to 988 Crisis Call Specialist and oversee staff on duty.
• Lead clinical decision making and supervise staff within parameters set by 988 leadership.
• Oversee shift operations and participate in performance evaluations and hiring.
• Assist with staff development and new hire training.
• Coordinate care with state hospitals, law enforcement, and community agencies.
• Attend meetings with 988 Team Leader and implement training initiatives.

Skills

Clinical supervision

Leadership

Crisis intervention

Staff coaching

Education

Master’s degree in Social Work, Counseling, Psychology, or other Human Services field

Job description

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Overview

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

Johnson County Mental Health Center is looking for an Overnight Shift Supervisor/988 Clinician to join our 988 Crisis Team that provides mental health crisis services to our community, primarily by phone. JCMHC has supported a local 24/7 crisis line for over 40 years and is also a member of the National Suicide Prevention Lifeline Network (988). This team is co-located in Johnson County’s Communication Center, sharing space with Sherriff, Fire and Med-Act 911 dispatch. The 988 Crisis Team works closely with Johnson County’s first responders and other JCMHC programs.

JCMHC believes everyone can learn change and grow as human beings. Our role is to provide hope and promote recovery using a strength’s approach. It is important for the qualified candidate to understand and reflect these values. First review of applications will be October 28th.

Schedule:

Three 12-hour shifts weekly with one additional 8-hour shift every other weekendWednesday/Thursday/Friday: 7pm – 7amSaturday 7pm – 3am (every other week)

Johnson County has implemented a skill-based pay plan of up to $4200 annually for staff who have obtained licensure by the BSRB at the Clinical Level.

Job Description

Job duties include:

• Provides clinical support and guidance to 988 Crisis Call Specialist.
• Serves as a leader in clinical decision making and provide oversight of staff on duty within parameters specified by 988 leadership.
• Assumes operational responsibility for the assigned shift.
• Assist in the performance evaluation, hiring process, and provide input on employment discissions within the assigned shift at the 988 Center.
• Serves as role model for staff and be a positive representative of the department.
• Provides coaching and mentoring of staff, assist with staff development and new hire training.
• Reviews State Screening documentation and forwards all necessary documentation to appropriate entities, i.e., District Attorney, state hospital, mental health center, or other inpatient hospitals, and coordinates care for citizens of Johnson County, law enforcement officers, hospitals, JCMHC treatment teams, and other community agencies.
• Oversees acquisition and forwarding of all necessary documentation for individuals requiring voluntary or involuntary hospitalization.
• Assist in completing assessments of youth at the Juvenile Intake Assessment Center who are experiencing a mental health crisis.
• Attend meetings with and sometimes in lieu of the 988 Team Leader.
• Complete quality review processes for assigned staff to ensure the integrity and quality of the work being done.
• Collaborate with 988 leadership to implement training and wellness curriculum for 988 staff.

Additional duties include:

• Answer 24-hour crisis calls, chats and texts providing empathic and compassionate support.
• Triage for suicide risk and other safety related concerns, assess needs to include making least restrictive level of care recommendations.
• Develops safety plans to address the needs of individuals; and collaborates with JCMHC teams and other community agencies to advocate and partner for individuals’ needs.
• Conducts outreach calls to individuals identified in need of support.
• Completes and submits documentation regarding services provided and assists with data collection in support of program goals.

The 988 Shift Supervisor role adds up to an additional 5% Pay to salary offer, not to exceed the top of the pay range.

Job Requirements

Minimum Job Requirements:

Master’s degree in Social Work, Counseling, Psychology, or other Human Services field and Kansas Behavioral Sciences licensure at the master’s level in the area of focus are required. Requires a valid driver’s license with acceptable driving record. *Applicants who meet Kansas licensure requirements may be considered if Kansas licensure is obtained by time of an employment offer and licensure is pending confirmation at the time of employment application.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.

Preferred Job Requirements:

Kansas Behavioral Sciences license at the clinical level and one year of experience in the area of focus is preferred.

Physical, Environmental, and Special Working Conditions:

All County employees may be called upon to assist other departments in a declared emergency situation.

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