988 Crisis Team Clinician/Shift Lead

Johnson County Kansas; Olathe (KS); On-site; USD 2,500 - 4,200; Full time

Job summary

Johnson County Government is seeking an Overnight 988 Clinician/Shift Lead to join the 988 Crisis Team, delivering mental health crisis support by phone. The role operates within the Johnson County Communication Center, collaborating with first responders to ensure safe, compassionate care.

Three 12‑hour shifts weekly with one additional 8‑hour shift every other weekend; Shift Lead adds up to 5% lead pay, with licensure requirements and a strong emphasis on team guidance and quality service.

Qualifications

• Master’s degree and Kansas Behavioral Sciences licensure at the master’s level.
• Valid driver’s license with acceptable driving record.
• Licensure requirements may be met by time of offer.

Responsibilities

• Answers 24-hour crisis calls, chats and texts with empathic support.
• Triage for suicide risk and coordinate care for citizens and agencies.
• Oversees outcome documentation and data collection for program goals.
• Provides clinical guidance to 988 Crisis Call Specialists.

Skills

Crisis intervention

Triage & risk assessment

Communication skills

Staff coaching

Education

Master's degree in Social Work, Counseling, Psychology

Job description

Overview

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! Johnson County Mental Health Center is looking for an Overnight 988 Clinician/Shift Lead to join our 988 Crisis Team that provides mental health crisis services to our community, primarily by phone. JCMHC has supported a local 24/7 crisis line for over 40 years and is also a member of the National Suicide Prevention Lifeline Network (988). This team is co-located in Johnson County’s Communication Center, sharing space with Sherriff, Fire and Med-Act 911 dispatch. The 988 Crisis Team works closely with Johnson County’s first responders. JCMHC believes everyone can learn change and grow as human beings. Our role is to provide hope and promote recovery using a strength’s approach. It is important for the qualified candidate to understand and reflect these values.

First review of applications will be August 21.

Schedule

Three 12-hour shifts weekly with one additional 8-hour shift every other weekendWednesday/Thursday/Friday: 7pm – 7amSaturday 7pm – 3am (every other week)

Johnson County has implemented a skill-based pay plan of up to $4200 annually for staff who have obtained licensure by the BSRB at the Clinical Level.

Job Description

Job duties includes:

• Answers 24-hour crisis calls, chats and texts providing empathic and compassionate support.
• Triage for suicide risk and other safety related concerns, assess needs to include making least restrictive level of care recommendations, and coordinate care for citizens of Johnson County, law enforcement officers, hospitals, and other community agencies.
• Conducts outreach calls to individuals identified in need of support.
• Assists in completing assessments of youth at the Juvenile Intake Assessment Center who are experiencing a mental health crisis.
• Develops safety plans to address the needs of individuals; collaborates with JCMHC teams and other community agencies to advocate and partner for individuals’ needs
• Oversees acquisition and forwarding of all necessary documentation for individuals requiring voluntary or involuntary hospitalization.
• Completes and submits documentation regarding services provided and assists with data collection in support of program goals.
• Provides clinical support and guidance to 988 Crisis Call Specialists

Additionally, this position is eligible to be a Shift Lead who may complete the following duties:

• Serve as a Lead in decision making and oversight of staff within parameters specified by the Team Leader and or Deputy Division Director.
• Assume operational responsibility for the assigned shift.
• Assist in the performance evaluation, hiring process, and provide input on employment discissions within the assigned shift at the 988 Center.
• Serve as role model for other staff and a positive representative of the department.
• Provide guidance, coaching and mentoring of staff, assist with staff development and new hire training.
• Attend meetings with and sometimes in lieu of the Team Leader.
• Complete quality review processes to ensure quality and integrity of the work being done.
• Collaborate with 988 leadership to implement training and wellness curriculum for 988 staff.
• Participate in and lead employee work groups seeing projects through to completion and keeping supervisor apprised of status.

The Shift Lead role will add up to an additional 5% Lead Pay to salary offer, not to exceed the top of the pay range.

Job Requirements

Minimum Job Requirements

Master’s degree in Social Work, Counseling, Psychology, or other Human Services field and Kansas Behavioral Sciences licensure at the master’s level in the area of focus are required. Requires a valid driver’s license with acceptable driving record. *Applicants who meet Kansas licensure requirements may be considered if Kansas licensure is obtained by time of an employment offer and licensure is pending confirmation at the time of employment application.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.

Preferred Job Requirements

Kansas Behavioral Sciences license at the clinical level and one year of experience in the area of focus is preferred.

Physical, Environmental, and Special Working Conditions

All County employees may be called upon to assist other departments in a declared emergency situation.