911 Public Safety Telecommunicator

Morris County Government; New Jersey; On-site; USD 51,108 - 62,465; Full time

Benefits offered by this job

Paid vacation

Sick leave

Health benefits

Pension benefits

Paid training

Overtime opportunities

Job summary

Morris County Government is seeking a Public Safety Telecommunicator Trainee in New Jersey. This position involves answering emergency calls, dispatching first responders, and maintaining communications. Ideal candidates will have strong communication skills and remain calm under pressure.

The role requires a high school diploma and the ability to work various shifts. Applications start in September 2026, offering a starting salary of $56,787 and a comprehensive benefits package, including paid training and health benefits.

Qualifications

• Graduation from high school or equivalent required.
• Must be able to work rotating shifts including nights, weekends, and holidays.
• Successful completion of a criminal background check and psychological assessment is mandatory.

Responsibilities

• Answer 9-1-1 emergency and non-emergency calls.
• Dispatch police, fire, and EMS personnel according to procedures.
• Maintain and record information from two-way radio communications.
• Monitor radio talk groups and multiple communication lines.
• Access various law enforcement systems using computer terminals.

Skills

Remain calm under pressure

Clear oral and written communication

Multi-tasking

Proficient typing and keyboard skills

Good judgement in emergencies

Professionalism and confidentiality

Education

High school graduation or equivalent

Job description

If you want to join a hard-working team that shares a commitment to provide top-quality communications services in a prime Northern NJ location, consider a career with the County of Morris. We have vacancies for the position of Public Safety Telecommunicator Trainee in the Morris County Department of Law & Public Safety Communications Division, a Nationally CALEA Accredited Public Safety Communications Center.

Responsibilities

• answering 9-1-1 police, fire and EMS emergency and non-emergency telephone calls
• dispatching police, fire and EMS personnel and equipment according to standard operational procedures
• maintaining, receiving, and recording pertinent information from the two-way radio communications with police, fire and EMS emergency field units
• monitoring radio talk groups and multiple lines for all communications
• using computer terminals to access various law enforcement systems, including CJIS and NCIC.

Ideal Candidates

• remain calm under pressure
• have the ability to communicate both orally and in writing clearly and concisely
• have the ability to multi-task
• have proficient typing and keyboard entry skills
• exercise good judgement and make sound decisions in emergency situations
• must possess a high-level of professionalism and confidentiality

Position Requirements

• graduation from HS or equivalent
• must be able to work shifts on a rotating basis including nights, weekends and holidays
• successful completion of a criminal background check and pre-employment psychological assessment.

Benefits

The start date for this application is September 2026, the starting salary at that time will be $56,787 per the union agreement/employment terms.

All full-time employees receive a generous benefit package that includes paid vacation, sick leave, holidays, paid on-the-job training, health and pension benefits, as well as overtime opportunities.

The County of Morris is an Equal Opportunity Employer.

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