911 Police Dispatcher — Life-Saving Emergency Communications

City and County of Denver; United States; Vor Ort; USD 43.000 - 67.000; Vollzeit

Benefits dieser Stelle

Swing shift differential +7%

Graveyard shift differential +12%

Zusammenfassung

The City and County of Denver’s 9-1-1 Emergency Communications Agency seeks highly motivated 9-1-1 Police Dispatchers for its academy. You will receive and process calls via phone and radio, dispatch police units, monitor field activity, and relay critical information using CAD systems.

Ideal candidates have strong communication, multitasking, and decision-making skills, with experience in dispatch software and high-pressure environments, and familiarity with Denver streets and landmarks.

Qualifikationen

• Graduation from high school or GED.
• One year of emergency dispatcher experience or related high-volume call center experience.
• CPR and EMD certifications required by end of academy training.

Aufgaben

• Receive and process emergency and non-emergency calls via phone and radio.
• Dispatch police units to incidents prioritizing safety.
• Monitor field unit activity and provide updates.
• Log information using CAD systems in real time.
• Collaborate with fire, EMS, and other services as needed.

Kenntnisse

Excellent communication

Multitasking

Critical thinking

Officer safety awareness

Emotional resilience

Technical proficiency

Dispatch software experience

Geographical knowledge

Attention to detail

Teamwork

Ausbildung

High school diploma / GED

CPR Certification

EMD Certification (NAED)

Tools

CAD systems

Multi-line phone systems

Radio operations

Jobbeschreibung

The City and County of Denver’s 9-1-1 Emergency Communications Agency seeks highly motivated 9-1-1 Police Dispatchers for its academy. You will receive and process calls via phone and radio, dispatch police units, monitor field activity, and relay critical information using CAD systems.

Ideal candidates have strong communication, multitasking, and decision-making skills, with experience in dispatch software and high-pressure environments, and familiarity with Denver streets and landmarks.