911 Emergency Dispatcher - Apply Today

911 Emergency Communications; Cades (SC); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Overtime compensation

Zusammenfassung

911 Emergency Communications in Salters, SC seeks a dispatcher to answer emergency and nonemergency calls, confirm locations and details, and relay accurate information while managing multiple dispatch systems. Duty location is Salters, SC, with shifts that may include weekends, nights, and overtime based on assignment.

The role requires calm communication, accurate typing, active listening, and the ability to organize information under pressure.

Qualifikationen

• High school diploma or equivalent required or common for entry-level.
• Typing speed and accuracy important for calls and records.
• Basic computer skills and calm, precise communication expected.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as needed.
• Provide caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Kenntnisse

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization under压力

Ausbildung

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Jobbeschreibung

Position Details

Duty Location: {airport_name}, Salters, SC

The work requires calm communication and careful attention. Dispatchers must listen closely, confirm incident locations, document changing circumstances, and relay accurate information while managing multiple communication systems.

Employer: The hiring public safety agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Emergency communications centers commonly operate around the clock. Depending on the position, assignments may include overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.

Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure. The official announcement determines required testing scores, experience, and training deadlines.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements
• Complete required background screening and hiring assessments
• Complete medical, psychological, or drug screening when required
• Obtain and maintain applicable telecommunicator certifications
• Follow information-security and confidentiality requirements
• Remain available for assigned shifts and emergency staffing needs

Work Environment and Physical Requirements

This position generally involves extended workstation duties, headset use, keyboard entry, and monitoring multiple screens. Employees may handle distressing calls and rapidly changing incidents. Essential functions and any accommodation process are described by the hiring agency.

Benefits

• Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance services, and professional training. Shift differentials, overtime compensation, and other benefits depend on the employer and appointment terms.