911 Emergency Dispatcher

Archuletacounty; Pagosa Springs (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health and dental coverage

County match retirement plan

Paid holidays

Paid vacation

Sick leave

457 pre-tax retirement plans

$50,000 of life and AD&D insurance

Job summary

Archuleta County is actively seeking Emergency Dispatchers to manage communications between the public and emergency services. Candidates should possess a high school diploma, relevant experience, and certifications in Emergency Medical Dispatch and CPR. This role requires excellent communication skills and the ability to perform under pressure. The position offers a comprehensive benefits package, including health coverage and retirement plans.

Qualifications

• At least 18 years of age required.
• CCIC/NCIC Certification within six months.
• CPR/First Aid Certification within six months.

Responsibilities

• Handles incoming emergency and non-emergency calls.
• Dispatches police, fire, and medical personnel.
• Maintains records and logs of communications.

Skills

Communication

Data Entry

Emergency Response

Multi-tasking

Education

High School diploma or equivalent

Job description

Archuleta County is seeking Emergency Dispatchers

Archuleta County offers an excellent benefit package, including health and dental coverage, county match retirement plan, paid holidays, paid vacation, sick leave, 457 pre-tax retirement plans, and $50,000 of life and AD&D insurance.

JOB SUMMARY:

Receives, maintains, and directs communications between the public and police, fire, medical, and utility departments; handles both emergent and non-emergent communications. Performs public service relations; Provides medical pre-arrival care instructions. Performs data entry and retrieval on multiple computer systems. Duties are performed with a considerable degree of initiative and independence.

ESSENTIAL FUNCTIONS:

Answers incoming calls which include emergency calls for police, fire, rescue, and medical assistance, and utility and other non-emergent calls.

Obtains information necessary for dispatching personnel and equipment; studies geographical locations to dispatch nearest available unit; operates base radio to dispatch appropriate personnel on a timely basis.

Monitors and answers several radio frequencies for police and fire suppression services, and dispatches appropriate personnel.

Inputs, retrieves, and maintains information in automated computer information system.

Monitors, inputs, and retrieves information in the CCIC/NCIC (Colorado and National Crime Information Computer) System.

Processes and files all police reports; maintains history records; prepares, retrieves and maintains master name crime indexes; receives, photocopies, disseminates, maintains criminal justice records; maintains radio log and recording; communicates with various agencies via teletype using CCIC/NCIC computer systems, and direct communications via phone and in person with all other agencies.

Receives, directs and transmits all facsimile transactions.

Assists in investigations by performing computer searches of parties under investigation or connected with cases. Transmits teletypes to other agencies.

Requests documents and information from other agencies.

Perform a variety of record keeping, filing and other general clerical work.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities may be qualifying.

Must be at least 18 years of age

Education - High School diploma or equivalent

Experience - One to three years of prior experience prefered.

Licenses and Certifications: - CCIC/NCIC Certification - or the ability to become CCIC/NCIC operator certified within six months of hire. Emergency Medical Dispatch certified within six months of hire. CPR/First Aid Certification - or the ability to become certified within six months of hire.