911 Emergency Dispatch Specialist

Fairfield County Ohio; Lancaster (OH); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Fairfield County Ohio is seeking a dedicated emergency dispatcher to answer calls from the public and public safety agencies, and dispatch the appropriate emergency services and equipment. You will verify locations, gather incident details, and coordinate with jurisdictions to ensure timely response.

The role requires calm, clear English communication, the ability to type quickly, and strong decision-making under pressure.

Qualifications

• Ability to hear and understand callers in a fast-paced environment.
• Ability to type 30 words per minute.
• Strong communication and listening skills in English.

Responsabilités

• Answer calls from the public and public safety agencies.
• Dispatch appropriate emergency services and equipment.
• Verify addresses and locations for proper response.
• Query information systems for incident details and updates.
• Maintain call records and unit status in CAD.
• Coordinate with jurisdictions and refer non-emergency calls when needed.
• Provide pre-arrival guidance where appropriate.

Connaissances

Public safety communications

Typing 30 wpm

Calm under pressure

Clear English communication

Decision making

Empathy

Formation

High school diploma or GED

Description du poste

Fairfield County Ohio is seeking a dedicated emergency dispatcher to answer calls from the public and public safety agencies, and dispatch the appropriate emergency services and equipment. You will verify locations, gather incident details, and coordinate with jurisdictions to ensure timely response.

The role requires calm, clear English communication, the ability to type quickly, and strong decision-making under pressure.