911 Emergency Communications Specialist

Nex-Tech Classifieds; La Crosse (KS); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health insurance

KPERS retirement

Wellness incentives

Paid leave

Job summary

Rush County Sheriff’s Office seeks a full-time 911 Emergency Communications Dispatcher to handle emergency notifications and coordinate responses in a fast-paced environment. The role requires strong communication, public service, and teamwork to ensure responder safety and rapid intervention.

The position offers benefits including health insurance, retirement (KPERS), wellness incentives, and paid leave. Shifts are 7:00am–7:00pm or 7:00pm–7:00am, with two days on/off and alternating weekends.

Qualifications

• High School Diploma or equivalent required.
• General knowledge of computer operations and clerical skills.
• Must be at least 18 years of age.
• No criminal history.

Responsibilities

• Process emergency notifications; determine location and type of incident and provide proper responses.
• Track unit location and availability; document call activity and resource needs.
• Promote department Mission, Vision and Values; train to stay current with system changes.
• Respond to non-emergency requests with information and services; provide weather alerts when needed.
• Maintain records and greet the public; know warrants and civil processes.

Skills

Communication skills

Public relations

Education

High School Diploma or equivalent

Job description

A career with the Rush County Sheriff’s Office is more than just a job, it is an opportunity to serve a great community in meaningful ways. We challenge ourselves to be a different kind of law enforcement agency, because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization to place the Community First and uphold the Constitution Always. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, feeling like this is your calling, then consider the challenge and opportunity of being a member of our team!

Our Emergency Communications division is looking for a qualified applicant to fill a full-time position for 911 Emergency Communications (Dispatcher).

This position provides excellent benefits, including health insurance, KPERS for retirement, wellness incentives, and many other great benefits such as paid leave time.

This is a 24/7 position that has shift work. The shifts are 7:00am-7:00pm or 7:00pm-7:00am working two days, off two days throughout the week, with alternating weekends of being a three-day weekend off or three day work weekend, unless otherwise needed. Part of the duties may require holiday shifts or overtime on a shift.

Type:

Full Time position

Starting salary minimum $17.53per hour, negotiable depending on experience.

Job Description:

• Processes law enforcement, medical, and fire emergency notifications; inquires and determines location and nature of emergency assistance requests; determines and sends proper responses based on location, unit status, and type of incident; obtains and provides specific information for responders to allow for immediate intervention upon arrival and to protect the safety of responders and the public.
• Tracks unit location and availability continuously; facilitates dispersal of county emergency resources; anticipates additional resource needs by staging uncommitted units for depleted area coverage and/or response to working incidents; provides accurate documentation of call activity.
• Articulates, promotes, and supports the Mission, Vision, and Values of the department; provides answers and solutions for non-emergency requests for information and services; reviews and trains to maintain current levels of operations knowledge, stays abreast of continuous system changes, enhances knowledge, and learns new skills; provides input to enhance and improve department services to the public.
• Answers requests and completes connections; uses knowledge of call information and judgment skills proactively; sends responses based on stated injuries, location, traffic concerns, time of day, and other pertinent information; determines and provides early weather warning information through activation of county alert sirens, radios, and pagers with accompanying alert information; provides command and control of responders until their arrival on scene; deviates from guidelines and protocols to ensure proper outcomes of events.
• Monitors teletypes on weather, stolen vehicles, runaways, attempts to locate using databases, provides accurate record keeping techniques, greets public as they arrive, maintains knowledge of warrants, civil papers and computer capabilities.

Job Requirements:

• High School Diploma or equivalent.
• General knowledge of computer operations, clerical skills, with excellent communication and public relation skills.
• Must be at east 18 years of age.
• No criminal history.

Preferred Job Requirements:

• One (1) year of emergency communications dispatch (law enforcement, fire, or EMS) preferred.

The Rush County Sheriff’s Office requires reference/background screening for all positions. This position may also require a psychological and polygraph prior to employment. The Rush County Sheriff’s Office is an Equal Opportunity Employer.