911 Emergency Communications Dispatcher

Mymanatee; Bradenton (FL); Hybrid; USD 33,000 - 37,000; Full time

Job summary

Manatee County Government is seeking a Telecommunicator to join the 911 Emergency Communications Center in Bradenton. The role handles inbound calls, uses VESTA CAD systems, and determines appropriate Fire, EMS, or Police responses under strict SOPs.

The position requires working 12-hour shifts, including nights, weekends and holidays, with a two-week rotating schedule. Applicants must meet minimum education, pass drug screenings, and complete mandatory certifications such as EMD, EFD, and EPD.

Qualifications

• High school graduate or equivalent.
• Ability to work long hours in a high-stress call center.
• Must pass pre-employment screenings.

Responsibilities

• Answer emergency 911 calls using the VESTA computer system.
• Determine correct response for Fire, EMS, or Police agencies.
• Provide concise, accurate information and use CAD to dispatch responders.

Job description

Manatee County Government is seeking a Telecommunicator to join the 911 Emergency Communications Center in Bradenton. The role handles inbound calls, uses VESTA CAD systems, and determines appropriate Fire, EMS, or Police responses under strict SOPs.

The position requires working 12-hour shifts, including nights, weekends and holidays, with a two-week rotating schedule. Applicants must meet minimum education, pass drug screenings, and complete mandatory certifications such as EMD, EFD, and EPD.