911 Dispatcher: Impactful Public Safety Communicator

City of Paducah; Paducah (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated team as a Telecommunicator, where you'll play a crucial role in public safety by answering emergency calls and dispatching services. This position requires quick thinking, effective communication, and the ability to handle stressful situations with poise. You'll receive comprehensive training and work in a dynamic environment that values teamwork and community service. If you're ready to make a difference and thrive in a challenging role, this opportunity is perfect for you. Embrace the chance to contribute to the safety and well-being of your community while developing your skills in emergency response.

Qualifications

• Must be 18 years of age and have a high school diploma or equivalent.
• Experience in customer service or office support is required.

Responsibilities

• Answer 9-1-1 calls and dispatch public safety personnel.
• Document call details and provide pre-arrival instructions.
• Monitor radio frequencies and assist police officers.

Skills

Customer Service

Computer Literacy

Data Entry

Communication Skills

Problem Solving

Multi-tasking

Confidentiality

Education

High School Diploma or Equivalent

Tools

LINK/NCIC Systems

Computer-Aided Dispatch (CAD)

Job description

Join a dedicated team as a Telecommunicator, where you'll play a crucial role in public safety by answering emergency calls and dispatching services. This position requires quick thinking, effective communication, and the ability to handle stressful situations with poise. You'll receive comprehensive training and work in a dynamic environment that values teamwork and community service. If you're ready to make a difference and thrive in a challenging role, this opportunity is perfect for you. Embrace the chance to contribute to the safety and well-being of your community while developing your skills in emergency response.