911 Dispatcher Full-Time

Green County; Monroe (WI); On-site; USD 56,000 - 59,000; Full time

Job summary

Green County is seeking a Full-time 911 Dispatcher in Monroe, Wisconsin. The role requires answering emergency and non-emergency calls county-wide, determining priority, and dispatching appropriate agencies.

The position features rotating 12-hour shifts, night shift differential, and a progressive wage scale with fringe benefits. Starting pay is $26.68–$28.04 per hour, with a 12-week training period and opportunities for regular step increases.

Qualifications

• Must be 20 years of age or older; U.S. citizen; no felony or domestic crime convictions; high school diploma or equivalent.
• Self-motivated, detail oriented, and able to work independently.
• Ability to communicate verbally in stressful situations; basic office, computer and written skills.
• On-the-job training and related recertification required; written test/ interview may be required.

Responsibilities

• Answer emergency and non-emergency calls county-wide for law enforcement, fire and EMS.
• Determine the nature and location of emergencies, assign priorities and dispatch agencies.
• Provide detailed call information to responding units and maintain logs.
• Operate TIME System and other databases; coordinate warrants/extraditions and maintain statistics.
• Assist the public in the Sheriff’s Office lobby.

Skills

Self-motivated

Detail oriented

Independent worker

Verbal communication

Education

High School Diploma

Tools

TIME System

NCIC

NCJIS

Job description

Full-time 911 Dispatcher position. Starting Wage is $26.68-28.04 (depending on experience and qualifications) plus regular step increases. Position is 40 hours per week, rotating schedule. Progressive wage scale and fringe benefits are included. $1/hour shift differential for night shift and $2/hour for training officers. This job requires the availability to work nights, weekends, and holidays. 911 Dispatchers work 12-hour shifts.

DESCRIPTION: Sheriff Dispatchers are responsible for answering emergency and non-emergency calls for law enforcement, fire and emergency medical services county-wide. Dispatchers determine nature and location of emergency, priority, dispatches the appropriate agencies in accordance with well-established agency policies and procedures, provides detailed call information to responding units, maintains status and awareness of all unit locations and maintains a log of all aforementioned information. Dispatchers assist the public in the lobby of the Sheriff’s Office. Dispatchers perform inquiries and criminal history checks for law enforcement county- wide through NCIC and NCJIS systems, collects statistical data for reports, and updates and ensures the accuracy of the database. Dispatchers operate the TIME System and other databases. Dispatchers enter, clear, maintain and validate agency warrants, coordinate efforts with other agencies and maintain statistics on warrants and extraditions.

QUALIFICATIONS AND EXPERIENCE:

• Minimum 20 years of age; U.S. citizen; no felony or domestic crime convictions; high school diploma or equivalent.
• Candidates must be self-motivated, detail oriented, and have the ability to work independently of others.
• In addition to basic office, computer and written skills, an ability to promptly verbally communicate accurate information in stressful situations is essential.
• Upon employment, completion of an on-the-job training program and related recertification requirements are necessary.
• Successful applicants may be required to complete a written test, oral interview, background investigation. These requirements may be waived if currently employed and performing the described related duties.

A complete job description is available on the Green County Sheriff’s website (https://wi-greencounty.civicplus.com/198/Sheriff).

The successful candidate will be required to commit to at least a 12 week training period.

Applications accepted until Friday, October 23, 2026 at noon.

Green County is an EOE.