9-1-1 Telecommunicator: Fast-Paced Dispatch Career

City of Champaign; Urbana (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A municipal government agency in Urbana is seeking an Experienced Telecommunicator to answer emergency 9-1-1 calls and provide essential services for Police, Fire, and EMS. The ideal candidate will possess a High School Diploma, valid Driver's License, and be capable of problem-solving in stressful situations. This position requires shift work, including weekends and holidays, and mandates various certifications during training. Competitive benefits and a supportive work environment are offered.

Qualifications

• U.S. Citizen or legally authorized to work in the United States.
• Valid Driver's License required.
• Ability to work shifts, weekends, holidays, and overtime.

Responsibilities

• Provide emergency and non-emergency telephone and text assistance.
• Collect and document critical information from callers.
• Work as essential personnel in dispatch operations.

Skills

Problem-solving

Customer service

Ability to work in high-stress situations

Education

High School Diploma or equivalent

Job description

A municipal government agency in Urbana is seeking an Experienced Telecommunicator to answer emergency 9-1-1 calls and provide essential services for Police, Fire, and EMS. The ideal candidate will possess a High School Diploma, valid Driver's License, and be capable of problem-solving in stressful situations. This position requires shift work, including weekends and holidays, and mandates various certifications during training. Competitive benefits and a supportive work environment are offered.