#83 Newark Cashier

99 Ranch Market; Newark (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Paid Vacation

401k retirement plan

Paid Sick Leave

Employee Discount

Job summary

99 Ranch Market in Newark, CA is hiring a full-time Customer Service Associate to greet customers, identify items, and process orders. You will handle cash, bag items, answer inquiries, and assist with returns and price updates.

The role requires flexibility for afternoons, weekends, and holidays, with a focus on accurate pricing and customer satisfaction. The position includes benefits for full-time staff and opportunities to contribute to a growing Asian supermarket chain known for community

Qualifications

• Greet customers courteously and answer questions professionally.
• Identify product items accurately and scan orders correctly.
• Maintain clean work area and follow store procedures.

Responsibilities

• Proactively greet customers and answer questions.
• Identify product items properly.
• Scan customer orders accurately and efficiently.
• Follow all cash handling procedures and complete the process accurately.
• Bag items properly.
• Answer customer inquiries by phone or in person with appropriate etiquette.
• Handle returns and exchanges per company policy.
• Address customer suggestions and complaints to improve retention.
• Update prices and signage; ensure price tags labeled correctly.
• Process online orders per procedures.
• Maintain clean, organized work areas; comply with procedures.
• Perform other duties as needed.

Skills

Customer service

Cash handling

Pricing & tagging

Retail operations

Job description

99 Ranch Market is the largest Asian supermarket chain in the United States, with over 70 store locations across 11 states and more to come! We are passionate and honored to shape the Asian Supermarket culture within the grocery industry. "For 100, we try harder" is our commitment to always provide the best products and services to the communities we serve. With our new expansion strategy and efforts in our cross-generational transition to continue growing our footprint across the country, we welcome YOU to join and grow alongside our family!

Responsibilities:

• Proactively greet customers, and answer their questions in a professional manner.
• Identify product items properly.
• Scan customer orders accurately and efficiently.
• Follow all cash handling procedures and complete the process accurately and efficiently.
• Bag items properly.
• Answers customer inquiries by phone or in person with appropriate etiquettes.
• Conducts customer returns and exchanges in compliance with the company policies.
• Properly handles customer suggestions and complaints for customer retention.
• Review, create, and apply new batches. Update prices in the system. Make various sizes of price tags, and ensure price tags and signage are correctly labeled.
• Process online orders according to company procedures.
• Maintains clean, organized work areas, and comply with internal procedures.
• Perform other duties as for business needs.

Requirements:

• Able to periodically stand for long periods.
• Able to carry objects over 25 lbs.
• Available to work flexible schedules (afternoon shifts, weekends & holidays).
• Non-US Citizen applicants must have a legal work permit.

Please note the job descriptions are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time without notice.

Employee Benefits (Only for full-time employees):

• Health Insurance.
• Dental Insurance.
• Life Insurance.
• Vision Insurance.
• Paid Vacation.
• 401k retirement plan.
• Paid Sick Leave.
• Employee Discount.

Salary:

The pay range for this job is between $16.5 and $ 18 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Privacy Policy: By submitting your information, you acknowledge that you have read our Privacy Policy and consent to receive communications from us: https://99ranch.com/pub/articles/detail?id=26004

Disclaimer:

Tawa Group dba 99 Ranch Market, is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.