Cashier

99 Ranch Market; Quincy (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Savings Plan with up

Employee Discounts

Job summary

99 Ranch Market is seeking motivated customer service associates to greet customers, identify products, and process orders with accuracy at our Quincy store. The role involves standing for long periods, lifting up to 25+ pounds, and supporting both in-store and online order processes.

Responsibilities include handling returns, updating prices, and maintaining signage while delivering courteous service. Part-time and full-time options are available; bilingual skills are a plus, and US work

Qualifications

• Front-end customer service experience desired.
• Strong communication and interpersonal skills are essential.
• Ability to verify product descriptions and maintain quality awareness.
• Willingness to assist customers and work in a fast-paced retail setting.

Responsibilities

• Greet customers and answer questions professionally.
• Identify products and process orders accurately.
• Handle cash and follow cash-handling procedures.
• Bag items and fulfill online orders per procedures.
• Address inquiries via phone or in person with courtesy.
• Assist with returns/exchanges per company policy.
• Update pricing and signage, manage price tags.
• Maintain clean, organized work areas and follow procedures.

Skills

Customer service

Communication

Bilingual

Work authorization

Education

College degree or equivalent education

Job description

99 Ranch Market is the largest Asian supermarket chain in the United States, with over 61 store locations across 10 states and more to come! We are passionate and honored to shape the Asian Supermarket culture within the grocery industry. "For 100, we try harder" is our commitment to always provide the best products and services to the communities we serve. With our new expansion strategy and efforts in our cross-generational transition to continue growing our footprint across the country, we welcome YOU to join and grow alongside our family!

Responsibilities

• Proactively greet customers, and answer their questions in a professional manner
• Identify product items properly
• Scan customer orders accurately and efficiently
• Follow all cash handling procedures and complete the process accurately and efficiently
• Bag items properly
• Answers customer inquiries by phone or in person with appropriate etiquettes
• Conducts customer returns and exchanges in compliance with the company policies
• Properly handles customer suggestions and complaints for customer retention
• Review, create and apply new batches. Update prices in the system. Make various sizes of price tags, and ensure price tags and signage are correctly labeled
• Process online orders according to company procedures
• Maintains clean, organized work areas, and comply with internal procedures
• Perform other duties as for business needs

Qualifications

• Previous front end customer service experience preferred
• College degree or equivalent education.
• Good communication skills and willingness to help customers.
• Able to check and evaluate product quality and notice product description.
• Efficient, responsible and safely use equipment.
• Require long periods of standing and lifting up to 25+ pounds objects.
• Flexible time, work 5 days per week, no day off on weekend and holiday.
• Bilingual in Cantonese, Chinese, or Spanish is a plus.
• Authorized to work in the United States without sponsorship.

Employment Type: Part Time/Full Time

Salary

The pay range for this job starts from $15 / Hr. - $17 / Hr. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Company Benefit

• Medical Insurance
• 401(k) Retirement Savings Plan with up to 4% Company Match
• Employee Discounts

Privacy Policy

By submitting your information, you acknowledge that you have read our privacy policy linked below and consent to receive communications from us:

https://99ranch.com/pub/articles/detail?id=26004

Disclaimer

Tawa Group dba 99 Ranch Market, is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.