7am-4:30pm Counter Sales Associate (Monday-Friday)

Famous Supply; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Counter Sales Associate to join a vibrant team in downtown Pittsburgh. This role focuses on delivering exceptional customer service while managing orders and maintaining an organized workspace. Ideal candidates will have a customer service mindset and preferably some knowledge in HVAC and plumbing. Join a family-oriented company that values teamwork and continuous improvement, offering a supportive environment where your contributions truly matter. If you're ready to grow in a dynamic and positive workplace, this opportunity is for you!

Benefits

Health, Vision, and Dental Insurance

Paid Time Off (Vacation and Holidays)

Paid Maternity and Paternity Leave

401K Employer Match

Bonus Opportunity

Fitness Reimbursement Program

Learning and Development Opportunities

Leadership Development Program

Career Growth Opportunities

Qualifications

• Strong customer service skills are essential for this role.
• Experience in HVAC and plumbing is preferred but not mandatory.

Responsibilities

• Provide friendly and helpful customer service to all clients.
• Manage customer orders and keep the counter area organized.

Skills

Customer service mindset

Ability to use computer

Ability to stand on feet for majority of an 8-hour day

Ability to work in a fast-paced environment

Ability to lift a minimum of 50 lbs.

Tools

Forklift

RF Scanner

Job description

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

Our downtown Pittsburgh location is searching for a Counter Sales Associate that is friendly, outgoing, and excels in customer service. Counter Sales Associates provide superior service to customers at the Famous Supply branch while maintaining a neat and organized warehouse. We specialize in plumbing and HVAC. Knowledge in these fields is preferred to keep our customer service efficient.

Position hours: 7am-4:30pm

Primary Job Responsibilities

• Provide friendly and helpful customer service
• Understand customer needs
• Provide the products and solutions to meet customer needs
• Process and schedule customer orders
• Manage Open Orders and customer Bids
• Pull orders from the warehouse to serve customers
• Keep counter area clean and organized

Note: Famous Supply Warehouse associates will handle large products such as water heaters, furnaces and

Required Experience and Skills

• Customer service mindset
• Ability to use computer
• Ability to stand on feet for majority of an 8-hour day
• Ability to work in a fast-paced environment
• Ability to lift a minimum of 50 lbs.

Preferred Experience and Skills

• HVAC and/or Plumbing knowledge
• Forklift experience
• RF Scanner Experience
• Warehouse Experience

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.