750-Quality Manager

Spectra Gutter Systems; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Spectra Gutter Systems is seeking a Quality Manager to oversee product quality across manufacturing and field operations in Atlanta, Georgia. This role involves monitoring product quality, managing field-reported concerns, and driving continuous improvement initiatives.

The ideal candidate will have 3-5 years of experience in quality or operations, strong analytical skills, and familiarity with shipping and logistics processes. Proficiency in Microsoft Excel is required. Join us to ensure the highest quality standards across our operations.

Qualifications

• 3–5+ years of experience in a quality, manufacturing, or operations-related role preferred.
• Strong experience with root cause analysis and problem-solving methodologies.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Monitor product quality throughout manufacturing and prior to shipment.
• Serve as the primary point of contact for field-reported quality concerns.
• Lead corrective and preventive action (CAPA) initiatives.

Skills

Root Cause Analysis

Process Improvement

Cross-Functional Collaboration

Attention to Detail

Data Analysis & Reporting

Problem Solving & Decision Making

Tools

Microsoft Excel

ERP systems

Job description

Description

The Quality Manager is responsible for overseeing product quality across manufacturing and field operations. This role monitors in-process and pre-shipment quality, manages field-reported concerns, and drives root cause analysis and corrective actions related to product and service issues. The Quality Manager serves as a key point of coordination for quality communication, reporting, and continuous improvement initiatives.

Key Responsibilities

Manufacturing Quality Oversight

• Monitor and evaluate product quality throughout manufacturing and prior to shipment
• Ensure compliance with company quality standards and specifications
• Partner with production teams to identify defects and implement corrective actions

Field Quality Management

• Serve as the primary point of contact for field-reported quality concerns
• Investigate issues, perform root cause analysis, and coordinate resolutions
• Communicate corrective actions and timelines to internal stakeholders

Shipping & Service Issue Resolution

• Monitor service-related issues including short shipments, mis-shipments, and damaged goods
• Conduct root cause analysis related to picking, packing, labeling, and loading processes
• Partner with warehouse and logistics teams to implement corrective and preventive actions
• Track trends and support efforts to reduce recurring issues

Reporting & Data Analysis

• Collect, analyze, and interpret quality and shipping data
• Maintain reporting dashboards and performance summaries
• Provide actionable insights and recommendations to leadership

Continuous Improvement

• Lead corrective and preventive action (CAPA) initiatives
• Identify trends and implement process improvements
• Support the development and maintenance of quality standards and procedures

Core Competencies

• Root Cause Analysis
• Process Improvement
• Cross-Functional Collaboration
• Attention to Detail
• Data Analysis & Reporting
• Problem Solving & Decision Making

Requirements

• 3–5+ years of experience in a quality, manufacturing, or operations-related role preferred
• Manufacturing experience preferred but not required
• Strong experience with root cause analysis and problem-solving methodologies
• Familiarity with shipping and logistics processes preferred
• Strong analytical, organizational, and communication skills
• Proficiency in Microsoft Excel and ERP systems
• Continuous improvement experience preferred