750-Quality Manager

Spectraguttersystems; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

Spectraguttersystems in Atlanta, GA, seeks a Quality Manager responsible for overseeing product quality in manufacturing and field operations. The ideal candidate will monitor quality, resolve field concerns, and lead continuous improvement initiatives.

With 3–5+ years of experience, strong root cause analysis skills, and proficiency in Microsoft Excel and ERP systems, you will ensure compliance with quality standards and collaborate with teams to implement corrective actions.

Qualifications

• 3–5+ years of experience in a quality, manufacturing, or operations-related role preferred.
• Strong experience with root cause analysis and problem-solving methodologies.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Monitor and evaluate product quality throughout manufacturing and prior to shipment.
• Serve as the primary point of contact for field-reported quality concerns.
• Collect, analyze, and interpret quality and shipping data.

Skills

Root Cause Analysis

Process Improvement

Cross-Functional Collaboration

Attention to Detail

Data Analysis & Reporting

Problem Solving & Decision Making

Tools

Microsoft Excel

ERP systems

Job description

Description

The Quality Manager is responsible for overseeing product quality across manufacturing and field operations. This role monitors in-process and pre-shipment quality, manages field-reported concerns, and drives root cause analysis and corrective actions related to product and service issues. The Quality Manager serves as a key point of coordination for quality communication, reporting, and continuous improvement initiatives.

Key Responsibilities

Manufacturing Quality Oversight

• Monitor and evaluate product quality throughout manufacturing and prior to shipment
• Ensure compliance with company quality standards and specifications
• Partner with production teams to identify defects and implement corrective actions

Field Quality Management

• Serve as the primary point of contact for field-reported quality concerns
• Investigate issues, perform root cause analysis, and coordinate resolutions
• Communicate corrective actions and timelines to internal stakeholders

Shipping & Service Issue Resolution

• Monitor service-related issues including short shipments, mis-shipments, and damaged goods
• Conduct root cause analysis related to picking, packing, labeling, and loading processes
• Partner with warehouse and logistics teams to implement corrective and preventive actions
• Track trends and support efforts to reduce recurring issues

Reporting & Data Analysis

• Collect, analyze, and interpret quality and shipping data
• Maintain reporting dashboards and performance summaries

  Provide actionable insights and recommendations to leadership

Continuous Improvement

• Lead corrective and preventive action (CAPA) initiatives
• Identify trends and implement process improvements
• Support the development and maintenance of quality standards and procedures

Core Competencies

• Root Cause Analysis
• Process Improvement
• Cross-Functional Collaboration
• Attention to Detail
• Data Analysis & Reporting
• Problem Solving & Decision Making

Requirements

Qualifications

• 3–5+ years of experience in a quality, manufacturing, or operations-related role preferred
• Manufacturing experience preferred but not required
• Strong experience with root cause analysis and problem-solving methodologies
• Familiarity with shipping and logistics processes preferred
• Strong analytical, organizational, and communication skills
• Proficiency in Microsoft Excel and ERP systems
• Continuous improvement experience preferred