69 - Security Guard

Community Action Organization Of Western New York; Buffalo (NY); On-site; USD 25,485 - 27,552; Full time

Job summary

Community Action Organization Of Western New York seeks a full-time Security Guard to protect personnel and property at its Buffalo facilities. The role involves monitoring access, patrolling premises, inspecting entry points, and responding to emergencies while maintaining calm under pressure.

Ideal candidates hold a NY Security Guard registration, a high school diploma, and at least 1 year in security or law enforcement; experience in behavioral health is a plus and Spanish language ability is

Qualifications

• High school diploma or equivalent.
• New York State Security Guard registration.
• One year of security or law enforcement experience.
• Experience in a behavioral health setting is desirable.

Responsibilities

• Monitor facility access to ensure only authorized people enter.
• Patrol assigned areas inside and outside the building.
• Inspect doors, windows, gates, and behavior for safety.
• Write accurate observation logs and incident reports.

Skills

Reading & writing instructions

Safety procedures

Following rules

Communication

Crisis management

Calm under pressure

Customer service

De-escalation

Education

High School Diploma or equivalent

New York Security Guard Registration

Job description

Job Details

Job Location: Buffalo, NY 14209. Position Type: Full Time. Education Level: High School. Salary Range: $18.50 - $20.00 Hourly. Job Shift: Any.

Job Summary

This position guards the agency’s personnel and property against assault, theft, vandalism, and illegal entry of facilities.

Responsibilities and Duties

• Monitors access the facility to ensure only authorized people enter.
• Patrols the assigned areas within and outside the building.
• Examine the physical site (doors, windows, gates, etc.) as well as individual’s behaviors.
• Promptly write accurate observation logs and incident reports.
• Manage the security camera system, ensuring appropriate camera coverage and record retention.
• Activate and deactivate alarm systems.
• Handle circumstances when an individual breaks a facility rule such as loitering, smoking, or carrying forbidden articles.
• Provide guidance to individuals in the event of a fire or emergency.
• Assist with preparing identification badges for staff, clients, or others.
• Participate in staff and supervisory meetings.
• Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction.
• Complete mandatory trainings satisfactorily.
• Perform additional duties as assigned.

Qualifications

Education and Experience:

• High school diploma or equivalent.
• New York State Security Guard registration.
• One (1) year experience in security or law enforcement.
• Experience in a behavioral health setting where individuals have mental illness or substance use disorders.

Skills and Abilities

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to explain safety procedures.
• Ability to follow instructions, policies, and procedures.
• Ability to clearly and effectively present information in one-on-one and small group situations with patients and employees.
• Ability to add and subtract, estimate distance, height, and other relevant measurements.
• Ability to apply common-sense understanding to carry out instructions in writing, oral, or diagram form.
• Ability to deal with unexpected or crisis situations.
• Ability to remain calm under stress.
• Must be well-organized, courteous, alert, and observant.
• Must have strong customer service skills.
• Strong de-escalation skills, including the ability to control own emotions and reactions in a positive way.

Physical Demands

• Ability to walk the facility premises in various weather conditions.
• Physically capable of reacting swiftly in emergency situations.
• Good vision and hearing are essential for monitoring surveillance equipment, observing activities, and responding to alarms.
• Ability to speak and understand Spanish is desired.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.