68900229 - OPS HEALTH SERVICES & FACILITIES CONSULT

Florida; Tallahassee (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

No state income tax

State Group Insurance

VALIC 401(a) plan

Florida Deferred Compensation Plan (

Job summary

The Agency for Health Care Administration seeks a Background Screening Specialist to process results, determine eligibility, and coordinate with LE agencies for Florida facilities. The role requires handling inquiries, maintaining records, and ensuring compliance with state statutes.

You will support the Background Screening Unit, perform related duties, and operate within strict timelines. Minimum salary is $20.75 per hour, non-negotiable, with OPS benefits.

Qualifications

• Two (2) years of office/professional experience maintaining confidential information.
• Two (2) years of experience with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat Standard/ Professional.

Responsibilities

• Analyze incoming background screening results and make determinations of eligibility based on Florida Statutes, review and analyze supplemental reports and documentation received to determine final screening outcomes.
• Sends appropriate notifications and follows up with additional information needed to input results into the data system, responds to email, mail, fax, and phone inquiries within established timeframes.
• Coordinates with the Florida Department of Law Enforcement, Federal Bureau of Investigations, and other state law enforcement agencies regarding screening results.
• Conducts, reviews, and processes FBI ldents, Resubmissions, Rejections, Renewal Screening Requests, and Unmatched work items received in the BGS data system.
• Communicates and interacts with other Agency personnel, providers, and individuals with background screening inquiries in a professional manner necessary to complete required transactions.
• Performs other background screening duties and assists the Background Screening Unit as directed by management.

Skills

State statutes

Administrative rules

Criminal history terminology

Microsoft Office

Adobe Acrobat

Clearinghouse Screening Management

Data analysis

Reporting

Training and communication

Call handling

Interagency coordination

Tools

Clearinghouse Screening Management System

Microsoft Office Suite

Adobe Acrobat Pro

Job description

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68900229 - OPS HEALTH SERVICES & FACILITIES CONSULT

Date: Sep 25, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:884464

Agency: Agency for Health Care Administration

Working Title: 68900229 - OPS HEALTH SERVICES & FACILITIES CONSULT

The Bureau of Background Screening Services processes screening results for Agency applicants and individuals required to be screened in order to operate a health care facility regulated by the Agency.

Processing includes making a determination of eligibility and determining applications for exemption.

The Bureau is also responsible for the maintenance and administration of the Care Provider Background Screening Clearinghouse.

The Work You'll Do:

The Background Screening Unit processes screening results and makes eligibility determinations for a variety of applicants and individuals required to be screened to work with Florida’s vulnerable population.

The Unit is also responsible for the maintenance and administration of the Care Provider Background Screening Clearinghouse.

Analyze all incoming background screening results and make determinations of eligibility based on Florida Statutes, review and analyze supplemental reports and documentation received to determine final screening outcomes.

Sends appropriate notifications and follows up with additional information needed to input results into the data system, responds to email, mail, fax, and phone inquiries within established timeframes.

Coordinates with the Florida Department of Law Enforcement, Federal Bureau of Investigations, and other state law enforcement agencies regarding screenin g results.

Conducts, reviews, and processes FBI ldents, Resubmissions, Rejections, Renewal Screening Requests, and Unmatched work items received in the BGS data system.

Communicates and interacts with other Agency personnel, providers, and individuals with background screening inquiries in a professional manner necessary to complete required transactions.

Performs other background screening duties and assists the Background Screening Unit as directed by management.

This position will be hired at the minimum salary of $20.75 /Hourly and is non-negotiable.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck.

The State’s total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• State Group Insurance coverage options (must meet eligibility requirements), including health, life, dental, vision, and other supplemental insurance options;
• 401 (a) FICA Alternative Plan administered through VALIC (tax deferred Retirement Savings Plan);
• Participation in the Florida Deferred Compensation Plan (457b)

OPS employment is a temporary employer/employee relationship used for accomplishing short term or intermittent tasks.

OPS employees are at-will employees and are subject to actions such as pay changes, changes to work assignment, and terminations at the pleasure of the agency head or designee.

OPS employees do not serve probationary periods or become permanent in their positions because they serve at the pleasure of the agency head.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of state statutes and administrative rules which govern background screening
• Knowledge of basic grammar, capitalization, and punctuation
• Knowledge of criminal history terminology
• Computer and application of various software.
• Ability to understand and apply rules, regulations, policies, and procedures.
• Ability to manage a high volume of multiple assignments and tasks, to include having them done in a timely manner. Ability to plan, organize, and coordinate work assignments.
• Ability to compile, organize, and analyze data.
• Ability to prepare reports, documents, and other written materials as needed.
• Ability to train and communicate effectively in writing and verbally, including presentations.
• Ability to answer a high volume of incoming calls.
• Ability to de-escalate irate callers.
• Ability to establish and maintain effective working relationships with consumers and other agency staff.

MINIMUM QUALIFICATIONS REQUIREMENTS

Two (2) years of office/professional experience maintaining confidential information.

Two (2) years of experience with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat Standard/ Professional.

Preference will be given to candidates with knowledge of the Clearinghouse Screening Management System, experience in reading criminal histories, experience interpreting statutes, Call Center experience within the last three (3) years and/or bi-lingual.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: KAELYN MYERS-MILTON 850-412-4533

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.