5G Installation and Inventory Expert

Asurion; San Antonio (TX); On-site; Full time

Job summary

Asurion, a leader in tech solutions, seeks a 5G Installation and Inventory Expert in San Antonio. You'll install 5G equipment, provide tech support, and manage inventory while delivering exceptional customer service. The ideal candidate is adaptable, customer-focused, and ready to engage in a flexible schedule.

Benefits

Up to 5% annual bonus

Flexible work schedule

Qualifications

• 1+ years of customer service or retail sales experience preferred.
• Valid driver’s license and vehicle for travel.
• Strong communication skills and understanding of supply chain.

Responsibilities

• Install, repair, and activate 5G equipment at customer locations.
• Provide troubleshooting and tech support for devices.
• Document service tickets and assist with warehouse operations.

Skills

Customer Service

Communication

Technical Support

Job description

5G Installation and Inventory Expert page is loaded

5G Installation and Inventory Expert

Apply locations US-San Antonio time type Full time posted on Posted 4 Days Ago job requisition id ASU0015762

Title: 5G Installation and Inventory Expert

Pay Rate: $19.48 / hr with up to 5% annual bonus

Schedule: Must be willing to work a flexible schedule from 8:00 AM - 7:00 PM daily. Weekend availability is required.

Job Description: As an Installation and Inventory Expert, you’ll provide exceptional customer experiences through 5G Internet installations, in-person tech support, and day-to-day management of Forward Stocking Locations. This role combines customer service, supply chain support and product upselling to keep our operations running smoothly.

If you’re passionate about technology, customer service, and logistics, we’d love to have you on our team!

What You’ll Be Doing:

• Drive your own vehicle to install, repair, and activate 5G equipment at customer locations.
• Provide setup, troubleshooting, and tech support for devices like smartphones and tablets.
• Ensure customer satisfaction through professional, timely service.
• Document service tickets and update software programs as needed.
• Travel to pick up devices and assist with warehouse operations.
• Follow safety protocols and company policies.
• Recommend tech solutions based on customer needs and resolve device issues; upsell Asurion products
• Meet or exceed key performance indicator metrics for performance goals.

What We’re Looking For:

• Exceptional customer service skills, with the ability to build rapport, adapt communication, and resolve technical issues efficiently.
• Self-motivated, adaptable, and collaborative in fast-paced or ambiguous environments.
• Flexible to travel on short notice (including overnight) and work evenings, weekends, and around pets.
• Ability to recommend products based on customer needs and deliver a premier service experience.

Qualifications:

• 1+ years of customer service or retail sales experience preferred.
• Valid driver’s license, one year of driving experience, and a vehicle with storage capacity.
• Comfortable standing, climbing ladders (up to 6 feet), and lifting up to 25 lbs.
• Strong communication skills and basic understanding of supply chain and logistics.
• Ability to work flexible hours and weekends 7 days a week between 8 am and 7 pm.

Welcome

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About Us

Asurionisa global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position.Our products and services help nearly 300 million customers worldwide.

The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way:

Customer First

• We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.

One Team

• We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.

Divine Discontent

• We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.

Act with Integrity

• We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for thejob regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.