5G Installation and Inventory Expert

Asurion; Tampa (FL); On-site; USD 42,000 - 45,000; Full time

Job summary

A leading company in IT services is seeking a 5G Installation and Inventory Expert to enhance customer experiences through 5G Internet installations. This full-time role involves driving to customer locations, providing tech support, and managing product inventory. Ideal candidates should possess customer service experience and strong communication skills, with a flexible schedule to meet customer needs.

Qualifications

• 1+ years of customer service or retail sales experience preferred.
• Valid driver’s license and vehicle with storage capacity.
• Ability to stand, climb ladders, and lift up to 25 lbs.

Responsibilities

• Install, repair, and activate 5G equipment at customer locations.
• Provide setup and troubleshooting for devices like smartphones and tablets.
• Document service tickets and assist with warehouse operations.

Skills

Customer Service

Communication

Supply Chain Knowledge

Job description

Join to apply for the 5G Installation and Inventory Expert role at Asurion

Title: 5G Installation and Inventory Expert

Pay Rate: $20.50 / hr with up to 5% annual bonus

Schedule: Flexible hours from 8:00 AM to 7:00 PM daily; weekend availability required

Job Description: As an Installation and Inventory Expert, you’ll provide exceptional customer experiences through 5G Internet installations, in-person tech support, and management of Forward Stocking Locations. This role combines customer service, supply chain support, and product upselling to ensure smooth operations.

Responsibilities:

1. Drive your vehicle to install, repair, and activate 5G equipment at customer locations.
2. Provide setup, troubleshooting, and support for devices like smartphones and tablets.
3. Ensure customer satisfaction with professional, timely service.
4. Document service tickets and update software as needed.
5. Assist with warehouse operations and device pickup.
6. Follow safety protocols and company policies.
7. Recommend tech solutions and upsell Asurion products based on customer needs.
8. Meet or exceed performance metrics.

Qualifications:

1. 1+ years of customer service or retail sales experience preferred.
2. Valid driver’s license, one year of driving experience, and a vehicle with storage capacity.
3. Ability to stand, climb ladders up to 6 feet, and lift up to 25 lbs.
4. Strong communication skills and basic supply chain knowledge.
5. Flexible working hours, including evenings, weekends, and short-notice travel.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and Consulting