5G Core Tech Lead – Network Testing & Support

Tech Mahindra

Bedminster Township (NJ)

On-site

USD 60,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
Paid time off
Parental leave
Sick leave

Job summary

Tech Mahindra in Bedminster, New Jersey seeks a Technical Support Engineer to provide advanced technical support for 5G core networking solutions and testing. The role emphasizes proficiency with IxNetwork and IxLoad, strong problem solving, and clear communication with technical and non-technical stakeholders.

The candidate should have a Bachelor's degree and 10–15 years of experience in technical support or network engineering, focusing on L2/L7 technologies, with compensation in the reported

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 10-15 years of experience in technical support or network engineering focusing on L2/L7.
  • Strong experience with 5G core function testing.

Responsibilities

  • Provide advanced technical support for network solutions and customer inquiries.
  • Test networking functions to ensure standards and customer requirements.
  • Collaborate with engineering to resolve 5G core issues.
  • Document support processes, test cases, and troubleshooting guides.
  • Assist design/implementation of new features for networking systems.
  • Mentor junior engineers and share testing best practices.
  • Engage with customers to gather feedback for product improvements.
  • Stay updated on trends in network solutions.

Skills

L2/L7 testing
5G core testing
Network troubleshooting
Communication skills
Problem solving

Education

Bachelor's degree in Computer Science/Information Technology

Tools

IxNetwork
IxLoad

Job description

Tech Mahindra in Bedminster, New Jersey seeks a Technical Support Engineer to provide advanced technical support for 5G core networking solutions and testing. The role emphasizes proficiency with IxNetwork and IxLoad, strong problem solving, and clear communication with technical and non-technical stakeholders.

The candidate should have a Bachelor's degree and 10–15 years of experience in technical support or network engineering, focusing on L2/L7 technologies, with compensation in the reported

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