5338 - Security Officer L1

Global Data Centers Americas, Inc.; États-Unis; Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

NTT Global Data Centers is seeking a Security Officer L1 to support a data center site. You will work under the Security Supervisor to protect personnel and company property, manage access control, monitor CCTV, respond to incidents, and prepare written reports.

The role requires clear communication, collaboration with the Data Center Operations Team, and adherence to security procedures and policies. A stable, client-facing position with a structured shift schedule is offered.

Qualifications

• Experience with standard security practices and equipment.
• Excellent customer service in a client-facing environment.
• Able to work a flexible, schedule-driven shift.

Responsabilités

• Ensures proper company-issued identification for employees, clients, vendors, and visitors.
• Patrols assigned post on foot and maintains visibility.
• Monitors CCTV and access control systems.
• Responds to incidents and completes written reports.
• Assists with Shipping & Receiving duties as needed.
• Investigates security, maintenance, and safety conditions.

Connaissances

Observation skills

Written communication

Verbal communication

Security procedures

Emergency response

Multi-tasking

Team player

Attention to detail

Formation

High School diploma or GED

Security training/related education

Security certification (plus)

Outils

CCTV systems

Access control systems

Microsoft Office

Description du poste

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.

What we are looking for

The working schedule for this position is Sunday through Tuesday 7pm-7am, Wednesday 1pm - 7pm.

Essential Duties and Responsibilities

• Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.
• Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
• Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.
• Monitor and maintain security technologies, including CCTV systems, and access control systems.
• Investigates, addresses, and reports security, maintenance, and safety conditions.
• Ensures daily administrative documentation is always concise and complete. This includes but not limited to, Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.
• Adherence to NTT Data policy and security procedure manuals, in addition to Company policies.
• Assist personnel with security related requests.
• Completes assignments, related to access control audits, combustible audits, badge discrepancy audits, as directed by supervisory/management staff.
• Assists with Shipping and Receiving tasks as necessary. This includes accepting, logging, and tracking shipments during times when the primary S&R Officer is not on-site or otherwise unavailable.
• Responds to all site emergencies and coordinates with local emergency services.
• Investigates and reports fires, evacuations, hazardous situations/other facility-related events.
• Maintains familiarity with Security procedures and policies in addition to Company policies.
• Thoroughly investigates all security-related accidents/incidents, interviews witnesses, complaints, and victims.
• Guide personnel on security processes and protocols to ensure compliance.
• Regular and predictable attendance is essential.
• Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities

• Experience with standard methods, practices, tools, and equipment for the security team.
• Strong observation and surveillance skills, with the ability to detect and respond to security threats effectively.
• Knowledge of occupational hazards and safety rules.
• Ability to remain calm in an emergency.
• Excellent customer service in a client-facing environment.
• Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.
• Ability to operate in a rigorous process-driven team environment.
• Ability to logically analyze and solve problems.
• Ability to multi-task.
• Strong organizational skills.
• Ability to work with a flexible schedule as required.
• Strong Team Player.
• Ability to follow instructions, adhere to security procedures, and work effectively in a team environment.

Education and Experience

• High School diploma or GED required.
• Additional education or training in security-related fields is a plus.
• At least (1) year in a security role, or equivalent combination of education and professional background.
• Prior experience in a Data Center or similar environment is a plus.
• Prior experience in the administration and operation of access control systems, CCTV systems with digital recording, and photo ID systems, and Microsoft Office applications.
• Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
• As a condition of employment, you are required to possess active certificati