4786-Customer Engineering Manager

Innovaccer Analytics; Oregon; Híbrido; USD 150.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous PTO benefits

Parental leave

Rewards & recognition program

Insurance benefits

Descripción de la vacante

Innovaccer Analytics seeks a Customer Engineering Manager to lead data engineers in building and delivering solutions for US healthcare clients. You will align customer requirements with platform capabilities, and coordinate end-to-end delivery across analytics, data integrations, and dashboards.

You will manage a team of data and quality analysts, collaborate with multiple engineering groups, and ensure timely, quality outcomes while maintaining strong customer relationships.

Formación

• Mandatory US Healthcare experience—data integration of claims, clinical, ADT, Labs; Healthcare Analytics experience and payer report reconciliation.
• Strong technical PM, stakeholder management, and excellent communication skills.
• 10+ years of US Healthcare project experience involving data integrations and analytics; experience with PowerBI/Tableau.
• Experience working with cross-functional teams across IT, software engineering and business domains.
• SQL data extraction experience is a plus.
• Familiarity with ETL tools and mapping documents.
• Scripting in Python is a plus.
• Experience with Agile methodology is a plus.

Responsabilidades

• Interact with customers to understand requirements and needs.
• Own the delivery plan and timelines in consultation with customers.
• Negotiate features, enhancements and tasks with customers.
• Supervise and lead data analysts and quality analysts on the team.
• Coordinate data integrations, analytics executions, dashboards, maintenance and QA activities.
• Collaborate with Innovaccer engineering, analytics, and infrastructure teams to define and deliver solutions.

Conocimientos

US Healthcare experience

Technical Project Management

Stakeholder Management

Communication

Data Integrations

Analytics

SQL

ETL tools

Python scripting

Agile

Herramientas

PowerBI

Tableau

Descripción del empleo

Your Role

We are looking for a Customer Engineering Manager who will be largely responsible for leading and supervising a team of data engineers as they develop, test, modify, and deliver solutions to US Healthcare problems. You are expected to understand the business requirements from customers and integrate the same with our platforms, products & features. You will be involved in building up the platform to help run businesses of our enterprise customers more efficiently

A Day in the Life

• Interact with the customers on a frequent basis to understand their requirements
• Own the delivery plan and timelines through consultation with customers
• Negotiate features, enhancements and new incoming tasks with customers in accordance with team bandwidth and other factors
• Supervise and lead data analysts and quality analysts on the team
• Direct and coordinate data integrations, analytics executions, dashboard powerups, maintenance operations and quality assurance activities
• Work closely with Innovaccer engineering, analytics, infrastructure teams and other engineering groups for defining and delivering solutions

What You Need

• Mandatory US Healthcare experience - data integration (not just migration) of claims, clinical, ADT, Labs; Healthcare Analytics experience (Cost of Care, Quality Measures, Risk) execution and payer report reconciliation in the Provider or Payer space
• Strong Technical Project Management, Stakeholder Management, and extremely good communication skills
• 10+ years of experience in implementing US Healthcare projects involving Data Integrations, Analytics (like HEDIS/MIPS/eCQM), visualization tools like PowerBI or Tableau along with technical customer and project management experience
• Experience working with cross-functional teams, from IT to software engineering to business domains
• Hands-on experience in extracting data using SQL is a good to have
• Familiarity with data ETL tools and creating/reviewing mapping documents
• Basic experience with scripting (Python) is a good to have
• Relevant experience in Agile Methodology is a plus

We offer competitive benefits to set you up for success in and outside of work.

Here’s What We Offer

• Generous PTO Benefits: Enjoy PTO benefit accrual of 20 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.

Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.