407-Dearborn-Back End Associate

Forman Mills Inc; Dearborn (MI); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Forman Mills Inc. is seeking a Backend Associate to manage backroom merchandise processing, staging pallets, and maintaining department organization. You will handle unloading/loading trucks, ticketing, and ensuring product descriptions match carton labels while delivering friendly customer service.

The role requires ability to work varied hours, lift up to 50 lbs, and cross-train across store areas to support operations and loss prevention efforts.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years or older.
• Ability to perform basic math and operate a register.
• Ability to lift up to 50 lbs and work in a fast-paced backroom.

Responsabilités

• Unload/load trucks and keep loading dock clean.
• Sort cartons by department and stage pallets.
• Present a positive image to customers and teammates.
• Cross-train on the register, fitting room, and salesfloor recovery.
• Ticketing, labeling, and ensuring inventory accuracy.

Connaissances

Communication

Customer service

Teamwork

People skills

Positive attitude

Formation

High School Diploma or Equivalent

Outils

POS Software

Ticketing gun

Kronos

Calculator

Description du poste

Position Title: Backend Associate

Reports to: Backend Supervisor

Department: Receiving

FLSA: Non- Exempt

Position Summary:

The Backend Associate are required to hang and/ or process all new merchandise accurately and efficiently in accordance with Forman Mills productivity standard.

Maintaining a clean, tidy and organized backroom.

Principle Duties and Responsibilities:

• Ensure loading dock is clean and free from debris
• Unload / load trucks
• Breakdown truck deliveries by sorting cartons by departments on pallets
• Stage sorted pallets to be processed.
• Ensure Processing tables are supplied with pants and shirt hangers.
• Removal of trash and empty pallets in the processing area.
• Compacting trash
• Baling cardboard
• Removal of layaways from the front end
• Maintain organization of the layaway room
• Retrieval of layaways for customer pickups and cancelations
• Perform maintenance duties when needed
• Processing of merchandise consist of hanging all shirts and pants
• Ticketing
• Size nub select merchandise as outlined
• Security tagging select merchandise as outlined
• Verify description and unit received against carton label
• Ensure outstanding customer service by greeting, assisting and thanking each customer in a positive approachable manner.
• Present a positive image towards all team members, customers and the community.
• Responsible for accurately scanning all merchandise to prevent any inventory adjustments
• Performs additional tasks when needed outside the receiving area to include:
• o Cross train on the register
• o Cross trained Fitting room
• o Salesfloor recovery
• o Merchandising/ stocking
• o Markdowns
• Help deter theft by reporting all dishonest behavior to management and/ or Loss Prevention
• department

Position Requirements:

• Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet the needs of the business.
• The ability to work in different areas of the store such as selling floor, fitting room, and frontend as directed by supervisors and management.
• Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
• Ability to perform basic math functions to operate the register, make change and conduct inventory.
• Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.

Minimum Requirements:

• Must be 18 years or older

Education: High School Diploma or Equivalent

Job Related Skills:

• Math, ability to count money and give accurate change
• Safely use a carton knife
• Price ticket fastener gun
• Ability to handle different customer’s personalities in a professional manner
• High Energy, Positive attitude, Friendly, Courteous,
• Excellent People Skills

Computer Skills:

• POS Software and Equipment
• Scanning ticketing gun
• Kronos (Time and Attendance)
• Calculator