403g Media Maintenance Technician

Paramount Pictures; Los Angeles (CA); On-site; USD 122,653 - 149,909; Full time

Benefits offered by this job

Comprehensive benefits

Generous paid time off

On-site and virtual engagement events

Life at Paramount

Job summary

Paramount Pictures is seeking a Media Maintenance Technician to support and optimize end-to-end media workflows across on-premises and cloud environments. The role covers video/audio systems, ingest, transcoding, QC, and delivery in a 24x7 broadcast setting.

The candidate will work with Avid/Pro Tools, JAMF, cloud storage, and monitoring tools to ensure high availability and reliable production workflows for Paramount’s content teams.

Qualifications

• 5+ years' experience supporting and optimizing end-to-end media workflows across on-prem and cloud environments.

Responsibilities

• Perform engineering maintenance and technical support for production content creators to ensure minimal disruption.
• Design, implement and support next-generation media systems and infrastructure, on-premises and in the cloud.
• Provide proactive monitoring and maintenance for high availability and 24x7 broadcast environments.

Skills

Media workflows

Tools

Avid Media Composer

Interplay

MediaCentral

Pro Tools

JAMF

Telestream Vantage

Interra Baton

IBM Aspera

Signiant

Zabbix

New Relic

Job description

Overview and Responsibilities

Paramount Tech is hiring a 403g Media Maintenance Technician in Production Technology and Operations. This position is responsible for performing engineering maintenance and technical support for video editors, graphic designers, social media producers, content ingest operators, QC operators, and other content creators, ensuring minimal disruption to production workflows which support the CBS Network and affiliated production units. This role will design, implement, and support next‑generation media systems and infrastructure, both on‑premises and in the cloud, and provide proactive monitoring and maintenance to ensure high availability, performance, and reliability of systems in a 24x7 critical broadcast environment.

This role is responsible for a wide range of broadcast and media production systems, including but not limited to: SDI and SMPTE ST 2110 video routing systems, Avid editorial systems, Pro Tools audio production environments, JAMF‑based endpoint management, media transcoding and automated QC platforms, Windows and Linux system administration, application servers and SQL databases, on‑premises NAS and cloud storage systems, cloud infrastructure (AWS, Azure, Oracle Cloud), high‑speed file transfer systems (Aspera, Signiant), internet streaming and encoding platforms, identity and authentication systems (Active Directory / SSO), and monitoring/observability platforms (Zabbix, New Relic).

Basic Qualifications

• 5+ years' experience supporting and optimizing end‑to‑end media workflows (ingest, transcoding, QC, delivery) across on‑prem and cloud environments, with strong knowledge of video/audio formats, codecs, and containers.
• Experience supporting professional post‑production environments, with hands‑on expertise in Avid (Media Composer, Interplay, MediaCentral) and Pro Tools, including troubleshooting, system maintenance, and workflow optimization.
• Advanced knowledge of Windows and Linux administration in production environments (on‑prem and public cloud), including deploying and supporting complex media processing applications. Must include experience with identity and access management (e.g., Active Directory integration), configuring networked services (e.g., shared storage, databases, or clustered applications), and troubleshooting distributed system issues in complex environments.

Additional Qualifications

• Deep understanding of professional video and audio standards, including:
  • Resolutions and formats (1080i, 1080p, HDR)
  • Color science (color space, rec.709, HLG, PQ)
  • Timecode and frame rates
  • Codecs and compression
  • Audio formats (PCM, 5.1 surround, Dolby Atmos)
• Ability to diagnose and resolve workflow issues across multi‑vendor media systems and distributed processing environments.
• Familiarity with color space conversion and HDR/SDR interoperability.
• Ability to diagnose and resolve HDR pipeline issues.
• Hands‑on experience supporting media processing and workflow orchestration platforms such as Telestream Vantage and Interra Baton.
• Experience supporting high‑performance file transfer and delivery systems such as IBM Aspera and Signiant.
• Hands‑on experience administering and supporting JAMF in an enterprise Mac environment.
• Advanced technical expertise with Avid Media Composer, Interplay, and MediaCentral (ACSR certification or equivalent experience preferred).
• Experience supporting or working within Dolby Atmos production environments in Pro Tools‑based workflows.
• Experience with scripting and automation using tools such as Bash, PowerShell, or Python.
• Familiarity with infrastructure‑as‑code (IaC) tools and best practices, such as Terraform or CloudFormation.
• Experience implementing and maintaining monitoring and observability solutions such as Zabbix, Splunk, or New Relic.
• In‑depth knowledge of cybersecurity best practices and secure system design.
• Excellent communication skills with the ability to influence across engineering, operations, and creative stakeholders.
• Strong documentation discipline, including the ability to produce and maintain clear, accurate technical documentation.

What We Offer

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on‑site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Hiring Salary Range: $136,281.60 – $136,281.60.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on‑screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to [e-mail]. Only messages left for this purpose will be returned.