401(k) Practice Manager

Bluecrest Financial Alliances; Dallas (TX); On-site; USD 46,000 - 102,000; Full time

Job summary

A leading financial advisory firm is seeking a proactive Practice Manager in Dallas, specializing in 401(k) retirement plan consulting. This role involves optimizing operations, ensuring compliance, and delivering exceptional service to clients and plan sponsors. Ideal candidates should possess a strong background in financial management, effective communication, and organizational skills, ensuring a seamless onboarding experience for clients.

Qualifications

• 3-5 years of experience in financial advisory or retirement plan consulting.
• Strong knowledge of 401(k) plans and ERISA regulations.
• Ability to manage multiple priorities.

Responsibilities

• Oversee day-to-day operations, ensuring workflows are efficient.
• Build and maintain client relationships.
• Manage onboarding for 401(k) plans.

Skills

Communication

Organizational

Problem-Solving

Education

Bachelor’s degree in Business Administration or Finance

Tools

CRM systems

RPAG

Empower

Hancock

Voya

Job description

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This position is available through a Bluecrest Financial Alliances affiliated advisor.

401(k) Practice Manager

This position is available through a Bluecrest Financial Alliances affiliated advisor.

Job Summary

We are seeking an experienced and proactive Practice Manager to oversee the operations and business management of a financial advisory firm specializing in 401(k) retirement plan consulting. The ideal candidate will support the lead advisor by managing client workflows, optimizing practice efficiency, maintaining regulatory compliance, and ensuring a high level of service for plan sponsors and participants.

Key Responsibilities Practice Operations & Management

• Oversee day-to-day operations, ensuring internal workflows run smoothly and efficiently.

• Manage onboarding for 401(k) plans and individual wealth management clients.

• Monitor service calendars, deadlines, and client deliverables.

• Develop and implement standard operating procedures (SOPs).

Operations & Workflow Management

• Maintain and continuously improve onboarding procedures and SOPs.

• Track onboarding activity in the CRM and ensure data accuracy across systems.

• Coordinate with advisory, compliance, and administrative teams to align processes with firm standards.

Client Relationship & Service Management

• Build and maintain relationships with plan sponsors and key contacts.

• Serve as liaison between clients, plan sponsors, recordkeepers, TPAs, and custodians.

• Coordinate and prepare for client meetings; follow up on action items.

• Manage post-onboarding follow-ups and integrate clients into ongoing service routines.

• Support participant communication, education campaigns, and meeting prep.

• Ensure consistent and exceptional client service.

New Client Onboarding (Primary Focus)

• Serve as the main point of contact for onboarding new 401(k) plan clients.

• Create customized onboarding timelines and checklists.

• Coordinate with all relevant parties for plan setup or conversion.

• Manage documentation and signature processes.

• Schedule initial meetings and participant education sessions.

• Ensure smooth data transitions, payroll integration, and technology access.

• Track progress and resolve roadblocks promptly.

Team & Technology Management

• Supervise support staff or coordinate with virtual assistants.

• Manage CRM and retirement plan platforms.

• Identify and implement technology improvements.

Marketing & Business Development Support

• Assist with newsletters, client communications, and event coordination.

• Help maintain marketing materials, RFP responses, cost comparisons, and proposals.

Compliance & Documentation

• Maintain records in line with IRS, DOL, and FINRA regulations.

• Assist with ERISA reporting, plan reviews, and fiduciary documentation.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or related field preferred.

• 3–5 years of experience in financial advisory or retirement plan consulting.

• Strong knowledge of 401(k) plans, ERISA regulations, and industry providers.

• Proficiency with CRM systems, RPAG, and custodial platforms (e.g., Empower, Hancock, Voya).

• Excellent communication, organizational, and problem-solving skills.

• Ability to manage multiple priorities and meet deadlines.

Preferred Traits

• Proactive, independent, and focused on continuous improvement.

• Confident working with executives and plan sponsors.

• Strong attention to detail and commitment to service excellence.

• Comfortable in a client-facing environment.

• Capable of managing multiple onboarding projects with a positive client experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

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