3rd Shift Warehouse Lead – Safety & Customer Service

Capstone Logistics, LLC; Lockbourne (OH); On-site; USD 28,000 - 34,000; Full time

Job summary

Capstone Logistics, LLC in Ohio seeks a 3rd shift supervisor to manage daily warehouse operations Sunday through Thursday, 10pm–6am, ensuring safe, efficient handling of freight and adherence to policy.

You will lead a team, train and coach associates, resolve issues with carriers and customers, and report to the Regional Director. Strong communication, organization, and PC skills are essential.

Qualifications

• 1-2 years of supervisory/leadership experience in an industrial setting
• Proven customer service experience with internal and external partners
• Ability to train, coach, and mentor warehouse associates
• Excellent interpersonal and communication skills
• Strong organization and prioritizing skills
• Ability to multitask in a fast-paced environment
• Ability to solve problems and make effective decisions in a fast-paced environment
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint

Responsibilities

• Ensure partner needs are met on a daily basis
• Document and resolve customer or associate issues daily and report them to the Regional Director or Director as requested/needed
• Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety work rules
• Hold weekly safety meetings and ensure associate participation
• Scheduling associate shifts based on partner requirements
• Assist with the interviewing, orientation and training of new associates
• Dock level negotiation of rates with common carrier representatives
• Supervise timely and accurate data entry for all services performed
• Comply with all administrative reporting and financial policies and procedures
• Ability to complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone Logistics policies and standard operating procedures

Skills

Supervisory experience

Customer service

Training & coaching

Interpersonal communication

Organization

Multitasking

Problem solving

Decision making

PC skills

Education

Associate degree or equivalent

College degree preferred

Tools

Excel

Word

Outlook

PowerPoint

Job description

Capstone Logistics, LLC in Ohio seeks a 3rd shift supervisor to manage daily warehouse operations Sunday through Thursday, 10pm–6am, ensuring safe, efficient handling of freight and adherence to policy.

You will lead a team, train and coach associates, resolve issues with carriers and customers, and report to the Regional Director. Strong communication, organization, and PC skills are essential.