Job Title: Shipping & Receiving Lead
Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.
Responsibilities
- Oversee daily Shipping & Receiving activities to ensure accuracy, timeliness, and compliance with company procedures.
- Serves as a subject matter expert (SME) on department processes and procedures.
- Train new and existing Shipping & Receiving Associates on system procedures and usage.
- Assign and monitor tasks for Shipping & Receiving Associates and warehouse staff to maintain workflow efficiency.
- Evaluates workflow and recommends enhancements to increase productivity.
- Promote operational efficiency through coaching and guidance.
- Lead by example in promoting teamwork, safety, and attention to detail.
- Communicates information accurately between departments to ensure smooth operations.
- Support supervisors in enforcing company policies and maintaining productivity standards.
- Create and maintain a rotating schedule to ensure consistent coverage across the Welcome Center and Departure Center.
- Plan and adjust schedules to accommodate vacation coverage and unexpected absences while maintaining operational efficiency.
- Communicate schedule updates promptly to team members and supervision.
- Monitor attendance and proactively identify potential coverage gaps.
- Work on alternate or flex schedule as needed to provide coverage for unexpected call-offs, vacation absences, and other staffing gaps.
The Job Specifics
- Location and Department: Lebanon and Customer Accounts
- Reports To: Warehouse Supervisor
- Travel Amount: May vary
- Job Type, EEO, and Job Code: Full-Time, Exempt JOB CODE
What We Are Looking For
The Ideal candidate will have or be able to complete the below qualifications.
- Education: High school diploma, GED, or equivalent.
- Experience: Minimum of 2 years Shipping & Receiving Associate, with prior leadership experience preferred.
Other Abilities You Will Need to Have
- May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
- Stand and walk for extended periods.
- Use hands to handle objects, tools, or controls.
- Attention to detail.
- Effective communication, vision, and hearing are essential for safety and productivity.
- Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
- Additional work hours may be requested by management to help manage employee production, projects, and or special events.
- Operate a registered motor vehicle if apart of daily tasks.
- Engage in frequent personal interaction and communication.
- Possess strong arithmetic and reading skills.
- Follow verbal instructions, written instructions, and company policies.
- Be a self-starter, able to work independently and coordinate with others.
- Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.
The Standard Details
- Maintain a professional demeanor in appearance and communications at all times.
- Participate in staff and/or customer meetings as required.
- Take initiative to prevent non-conformities related to product, process, and quality systems.
- Identify and report any issues related to product, processes, and/or quality.
- Propose and implement solutions through appropriate channels.
- Ensure solutions are effectively implemented.
- Follow posted security procedures at all times while in the building.
- Participate in safety and educational training programs.
What’s In It For You
We are a great company with great people. Full-time employees not under contract are offered:
- 401K and Educational Assistance after 1 year.
- Blue Cross Blue Shield available after 30 days of service, if elected.
- Company Life Insurance.
- A variety of additional benefits and perks.
Additional Information
- This job description may not encompass all tasks necessary to complete the role.
- Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.