3rd Party Field Service Technician

Energy Transfer; Longview (TX); On-site; USD 55,000 - 80,000; Full time

Job summary

Energy Transfer in Texas is seeking a Field Service Technician to perform maintenance and repair on customer-owned compression equipment, driving service vehicles to sites and ensuring safety and reliability of operations. You will support field operations, build customer relationships, and coordinate with the parts and sales teams to optimize service opportunities.

The role requires technical certification or relevant experience, a valid driver’s license, and strong communication skills to

Qualifications

• Technical/trade school certification or equivalent experience.
• Gas compression industry experience preferred; CAT, Ariel and Cummins certifications welcomed.
• Valid driver’s license with DMV history acceptable to employer.
• Excellent customer service and clear communication essential.
• Ability to work independently with minimal supervision.
• Ability to read and understand technical manuals.

Responsibilities

• Perform maintenance and overhaul tasks on compression equipment.
• Follow safety policies and company handbook.
• Gather data for unit operation reports and meet deadlines.
• Respond to inquiries from supervisor or customers promptly.
• Work with customer and supervisor on major repairs; escalate as needed.
• Operate service vehicle safely and maintain vehicle.
• Collaborate with sales to identify new service or equipment opportunities.
• Coordinate with parts department to ensure availability of parts.
• Maintain clean, safe working conditions on site.
• Handle various compression equipment including gas lift units and other related gear.
• Other duties as assigned by supervisor.

Skills

Technical/certification

Gas compression experience

CAT/Cummins/ACE certifications

Driver's license

Customer service

Self-management

Reading manuals

Job description

USA Compression Partners, LP, (NYSE: USAC) provides mission critical natural gas compression services to large upstream and midstream energy companies.We are an operations-centric, technology driven employer with 800 + employees in 18 states across the US.We owe our success to the quality of our employees, strong commitment to safety, and superior service to our customers.

Key Business Objectives:

Field Service Technician (Retail/3 rd Party AMS) is responsible for the service and/or maintenance of customer owned compression equipment and reports to the 3 rd Party Services Supervisor. With minimal supervision and significant autonomy, the expected areas of responsibility include, safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. USAC employees are proudly responsible for maintaining a safe, professional, and positive work environment that aligns with our Pillars culture.

Duties and Responsibilities:

Perform maintenance and overhaul-related tasks on compression equipment.

Understand and follow the company handbook along with all company/customer safety and environmental policies.

Accurately gather and prepare data for reports critical to unit operations by assigned deadlines.

Respond quickly to supervisor or customer inquiries.

Work closely with the customer and supervisor on major repairs; escalates when necessary based on protocol.

Maintain and operate company vehicle according to company guidelines.

Work with sales team to identify new sales or equipment opportunities.

Maintain and/or partner with the parts department to ensure sufficient parts.

Keep each unit clean following good housekeeping rules and maintain safe working conditions.

Maintain large or small horsepower units, gas lift or traditional compression units along with other related equipment associated with our business.

Any other duties or responsibilities as assigned by supervisor.

Skills/Capabilities and Education:

Technical/trade school certification or additional work experience in related field.

Prefer at least 2 years of experience in gas compression industry, with preference to CAT, Ariel and/or Cummins certifications and experience.

Prefer experience with CAT 3500, 3600 engines, Waukesha VHP engines, and Cummins KTA engines.

Applicant must have the ability to legally work in the U.S.

Valid driver’s license with a DMV history acceptable to USAC.

Capable of safely driving commercial size truck.

Excellent customer service and positive communication skills are critical to succeed in this role.

Solid professional communication/interface skills with customer field personnel, onsite vendors, and other employees.

Ability to self-manage and work independently with little to no supervision.

High degree of mechanical ability.

Experience reading and understanding technical manuals.

Experience in configuring natural gas compression equipment.

Ability and flexibility to work extended hours including periodic on-call weekends.

Ability to understand written/ verbal communication from the company and supervisor including training, procedures, instructions, etc.

Working Conditions:

Work day consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities.

Periodic lifting requirements in excess of 50 lbs.

Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.

Exposure to extremes in temperature/weather conditions depending upon assigned location.

Occasional exposure to high noise levels in excess of 85dBA that require ear protection.

Some exposure to potentially hazardous chemicals and materials.

Working conditions will vary from one job site to another; some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.

There is a strong emphasis on safety while working with heavy equipment and machinery.

An equal opportunity employer/disability/vet

Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

DISCLAIMER

The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.
To view a notice describing federal equal opportunity laws click here .

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the EEO Coordinator at 713-989-2247.This number is for reasonable accommodation requests only.