3rd Party Field Service Technician

Energy Transfer Partners, L.P.; El Reno (OK); On-site; USD 52,000 - 76,000; Full time

Job summary

USA Compression seeks a Field Service Technician to service and maintain customer-owned compression equipment with minimal supervision. You will travel in a service vehicle, perform scheduled maintenance, build customer relationships, and support troubleshooting efforts.

Required are technical/trade certification or equivalent experience, 2+ years in gas compression, and relevant engine certifications. Strong safety and customer-service skills are essential for success.

Qualifications

• Technical/trade school certification or equivalent work experience.
• 2+ years in gas compression industry; CAT, Ariel or Cummins certifications preferred.
• Experience with CAT 3500, 3600; Waukesha VHP; Cummins KTA engines preferred.
• Must be able to work legally in the U.S.
• Valid driver’s license with DMV history acceptable to USAC.
• Ability to drive commercially sized truck safely.
• Strong customer service and communication skills are essential.
• Strong professional communication with customers, vendors and colleagues.
• Ability to self-manage with minimal supervision.
• High mechanical aptitude.
• Ability to read and understand technical manuals.
• Experience configuring natural gas compression equipment.
• Willingness to work extended hours including on-call weekends.
• Ability to understand written/verbal instructions from company and supervisor.

Responsibilities

• Perform maintenance and overhaul tasks on compression equipment.
• Follow safety policies and company procedures.
• Gather and prepare data for reports by deadlines.
• Respond quickly to supervisor or customer inquiries.
• Assist with major repairs with customers and supervisors.
• Operate and maintain company vehicle per guidelines.
• Collaborate with sales to identify new opportunities.
• Coordinate with parts to ensure availability of parts.
• Maintain clean, safe work environment and comply with safety practices.
• Maintain various compression units and related equipment.

Skills

Customer service

Communication

Self-motivation

Mechanical aptitude

Manuals reading

Safety awareness

Education

Technical/trade school certification

Tools

CAT engines

Ariel engines

Cummins engines

CAT 3500

Waukesha VHP

Cummins KTA

Job description

Key Business Objectives

Field Service Technician (Retail/3 rd Party AMS) is responsible for the service and/or maintenance of customer owned compression equipment and reports to the 3 rd Party Services Supervisor. With minimal supervision and significant autonomy, the expected areas of responsibility include, safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. USAC employees are proudly responsible for maintaining a safe, professional, and positive work environment that aligns with our Pillars culture.

Duties and Responsibilities

• Perform maintenance and overhaul-related tasks on compression equipment.
• Understand and follow the company handbook along with all company/customer safety and environmental policies.
• Accurately gather and prepare data for reports critical to unit operations by assigned deadlines.
• Respond quickly to supervisor or customer inquiries.
• Work closely with the customer and supervisor on major repairs; escal…?
• Maintain and operate company vehicle according to company guidelines.
• Work with sales team to identify new sales or equipment opportunities.
• Maintain and/or partner with the parts department to ensure sufficient parts.
• Keep each unit clean following good housekeeping rules and maintain safe working conditions.
• Maintain large or small horsepower units, gas lift or traditional compression units along with other related equipment associated with our business.
• Any other duties or responsibilities as assigned by supervisor.

Skills/Capabilities and Education

• Technical/trade school certification or additional work experience in related field.
• Prefer at least 2 years of experience in gas compression industry, with preference to CAT, Ariel and/or Cummins certifications and experience.
• Prefer experience with CAT 3500, 3600 engines, Waukesha VHP engines, and Cummins KTA engines.
• Applicant must have the ability to legally work in the U.S.
• Valid driver’s license with a DMV history acceptable to USAC.
• Capable of safely driving commercial size truck.
• Excellent customer service and positive communication skills are critical to succeed in this role.
• Solid professional communication/interface skills with customer field personnel, onsite vendors, and other employees.
• Ability to self-manage and work independently with little to no supervision.
• High degree of mechanical ability.
• Experience reading and understanding technical manuals.
• Experience in configuring natural gas compression equipment.
• Ability and flexibility to work extended hours including periodic on-call weekends.
• Ability to understand written/ verbal communication from the company and supervisor including training, procedures, instructions, etc.

Working Conditions

• Work day consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities.
• Periodic lifting requirements in excess of 50 lbs.
• Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
• Exposure to extremes in temperature/weather conditions depending upon assigned location.
• Occasional exposure to high noise levels in excess of 85dBA that require ear protection.
• Some exposure to potentially hazardous chemicals and materials.
• Working conditions will vary from one job site to another; some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
• There is a strong emphasis on safety while working with heavy equipment and machinery.

An equal opportunity employer/disability/vet

USA Compression is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.

The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

DISCLAIMER

The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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USA Compression is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation forany part of the application process, please contact the EEO Coordinator at 713-989-2247.This number is for reasonable accommodation requests only.