3PL Warehouse Supervisor

IMCD Deutschland GmbH & Co KG; Westlake (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

IMCD US, LLC in Westlake, OH, is seeking a 3PL Warehouse Supervisor to lead and coordinate warehouse operations across IMCD's distribution and 3PL network, ensuring safe, efficient, and customer-focused fulfillment.

The role directs the Warehouse Analyst team, maintains inventory accuracy, and drives continuous improvement while partnering with Customer Service, Supply Chain, Procurement, Finance, and Quality.

Qualifications

• Bachelor's degree in Supply Chain, Business, Logistics or a related field with 8+ years in supply chain or warehousing.
• Minimum 3 years of experience leading a team.
• Experience owning governance or transformation initiatives across multiple units.

Responsibilities

• Direct, coach, and develop Warehouse Analysts with clear performance expectations.
• Lead inbound, inventory, production, and outbound fulfillment with 3PL partners.
• Ensure inventory accuracy through cycle counts and reconciliations.
• Monitor KPIs and escalate issues; drive continuous improvement initiatives.
• Collaborate with Customer Service, Supply Chain, Procurement, Finance and Quality.

Skills

Strategic thinking

Executive communication

Complexity management

Education

Bachelor's in Supply Chain / related field

Job description

3PL Warehouse Supervisor

This position will need to report into our IMCD Westlake Headquarters.

About IMCD US, LLC

IMCD iscreating a world of opportunity as a global leader in the formulation, salesand distribution of specialty chemicals and ingredients.Our story can betraced back to a small group of companies that came together in 1995 with avision for the industry.Today,guided by the entrepreneurial spirit of our founders, we operate in more than60 countries across six continents and proudly employ over 5,200 professionals.Our aim is to help our suppliers simplify and grow their businessoperations through our extensive local networks, market intelligence andtechnical expertise. Our customers benefit from direct access to a largeportfolio of high-quality products, avoiding the complexity of dealing withmultiple points of contact.As aresponsible distributor of specialty chemicals, our strategy for growth isunderpinned by balancing the needs of our people, the environment, and thecommunities within which we operate. We are rightfully proud of our team'sdiversity, which draws from a range of backgrounds and nationalities, andenables us to benefit from fresh perspectives and ways of problem-solving.

Position Summary

The Warehouse Supervisor is responsible for leading andcoordinating warehouse operations across IMCD's distribution and Third-PartyLogistics (3PL) network to ensure safe, efficient, and customer-focusedexecution of receiving, inventory management, production support, andfulfillment activities. This role provides direct supervision and developmentof the Warehouse Analyst team while maintaining accountability for inventoryaccuracy, operational performance, service levels, regulatory compliance, and warehousepartner performance. The Warehouse Supervisor serves as the primary point ofescalation for operational issues, drives continuous improvement initiatives,supports cross-functional collaboration with Customer Service, Supply Chain,Procurement, Finance, and Master Data teams, and ensures warehouse operationsare aligned with company objectives, customer expectations, and IMCD's corevalues.

Essential Job Functions

• Direct, coach, and develop Warehouse Analysts while establishing performance expectations, providing training, and ensuring effective execution of daily responsibilities.
• Lead warehouse and 3PL operations to ensure timely and accurate processing of inbound receipts, inventory transactions, production activities, and outbound fulfillment.
• Maintain accountability for inventory accuracy through oversight of reconciliations, cycle counts, physical inventories, discrepancy investigations, and corrective action initiatives.
• Serve as the primary operational contact for warehouse and 3PL partners, conducting regular business reviews, performance discussions, and escalation management.Recommend changes to 3PL locations based on needs.
• Monitor warehouse performance metrics and service levels, including receipt turnaround times, inventory accuracy, order fulfillment, production support activities, non-conformance trends, and corrective action effectiveness.
• Ensure compliance with company policies, quality requirements, environmental regulations, safety standards, and applicable warehouse operating procedures.
• Oversee resolution of inventory, receiving, fulfillment, EDI, ASN, work order, and production-related issues while facilitating cross-functional collaboration to minimize operational disruptions.
• Support and approve item master, inventory, consignment, and cost correction activities to ensure financial and operational accuracy.
• Coordinate annual physical inventories, cycle count programs, audits, and warehouse inspections while ensuring timely resolution of identified issues.
• Develop and maintain warehouse scorecards, operational reports, KPIs, and performance dashboards to provide visibility into warehouse and 3PL performance.
• Identify and implement continuous improvement initiatives focused on inventory accuracy, service excellence, productivity, process standardization, and cost optimization.
• Partner with Customer Service, Supply Chain, Procurement, Finance, Quality, and Operations teams to proactively address business needs and support customer satisfaction objectives.
• Manage warehouse-related projects, process changes, system enhancements, and operational initiatives as assigned.
• Promote a culture of accountability, teamwork, safety, customer focus, and continuous improvement throughout warehouse operations.

Qualifications:

Education & Experience

• Bachelor's degree in Supply Chain, Business, Logistics or a related field and a minimum of 8 years of progressive experience in supply chain operations, warehousing, operational excellence, or related roles.
• A minimum of 3 years' experience leading, coaching, mentoring, or training a team.
• Demonstrated ownership of enterprise-level governance, transformation initiatives, or multi-business-unit initiatives.

Knowledge, Skills & Abilities

• Strong strategic understanding of supply chain, third-party management, and operational excellence.
• Ability to balance enterprise strategy with pragmatic execution oversight.
• Strong executive-level communication and facilitation skills.
• Proven ability to manage complexity across multiple business units and operating models.

Preferred Qualifications

• Experience in specialty chemicals, ingredients, or distribution-based supply chains.
• Experience operating within formal Supply Chainor Warehousing functions.
• MBA or professional certifications (Lean Six Sigma, Association for Supply Chain Management (ASCM), Certified in Planning and --Inventory Management (CPIM)/Certified Supply Chain Professional (CSCP).

Work Environment & Physical Requirements

• Primarily desk-based work in an office or hybrid environment.
• Regular use of standard office equipment (computer, phone, collaboration tools).
• Minimal travel expected (<5%).
• Ability to sit for extended periods and work on a computer for prolonged durations.
• Ability to work extended hours during planning cycles when needed.

Other Duties

Pleasenote this job description is not designed to cover or contain a comprehensivelisting of activities, duties, or responsibilities that are required of theemployee for this job. Duties, responsibilities, and activities may change atany time with or without notice.