3D Reporting Analyst

CSC Digital Brand Services; Wilmington (DE); Hybrid; USD 60,000 - 90,000; Full time

Job summary

CSC Digital Brand Services in Wilmington, Delaware is seeking a 3D Reporting Analyst to join our team. This hybrid role combines on-site collaboration with remote work two days per week to monitor and enforce online IP misuse for major brands using our proprietary software and open-source research.

You will report on brand abuse, compile consultative reports, and analyze large data sets to identify trends with strong attention to detail.

Qualifications

• Strong internet research skills and IP brand protection knowledge.
• Understanding of online trademark and copyright infringements.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to work independently and in a team in a fast-paced environment.
• High attention to detail and strong organizational skills.
• Experience delivering quality results and customer service.

Responsibilities

• Review, analyze and enforce on web results related to IP misuse.
• Collaborate with global teams to align with brand monitoring strategy.
• Use open-source resources to investigate fraudulent activity.
• Create and deliver reports showing brand abuse online appearances.
• Analyze large datasets to identify trends or anomalies.
• Be self-driven and maintain exceptional customer service.

Skills

Internet research

Brand protection

Trademark infringement knowledge

Verbal and written communication

Microsoft Office

Independent / team work

Organizational skills

Attention to detail

Customer service

Technology-driven environment

Tools

Microsoft Office

Job description

Job Description

3D Reporting Analyst

Location: Wilmington, Delaware

Hybrid Work Model: (3 days onsite, 2 days remote)

Monday-Friday, 8:00 am - 5:00pm EST

As a 3D Reporting Analyst in our Digital Brand Services team, you will be responsible for identifying, reporting and enforcing online Intellectual Property misuse for some of the largest brands in the world. This role will involve using our proprietary software, in conjunction with open-source online research techniques, to find and report online fraudulent activity, including counterfeiting and phishing attempts. This opportunity is suitable for someone who is technology driven, service oriented, has experience in online research and has a good attention to detail.

Job responsibilities and expectations for the role:

• Review, analyze and enforce on web results using your knowledge of Intellectual Property, online brand abuses and customer-specific brand knowledge
• Cooperatively work with global teams to ensure alignment with the customers brand monitoring strategy
• Use open-source online resources to investigate potentially fraudulent activity
• Create and deliver consultative reports containing online appearances of brand abuse
• Analyze large datasets to establish trends or anomalies of interest
• Ability to be a self-starter and work in a fast-paced environment
• Provide exceptional customer service to both internal and external customers

Competencies required for the role:

• Strong Internet research skills required
• Previous experience with online brand protection preferred
• A basic understanding of online Trademark and Copyright infringements
• Outstanding written and verbal communication skills
• Strong Microsoft Office skills including Outlook, MS Excel and Word
• Ability to work independently as well as in a team orientated environment
• Exceptional organizational skills with the ability to prioritize work unsupervised
• Previous experience of producing quality results with a high attention to detail
• Ability to be direct, open, and honest when dealing with customers and coworkers
• Previous experience working within a technology driven environment is a bonus

#CSCDBS

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.