3668- Senior Director, Product Management-Clinical Workflows

Innovaccer

United States

On-site

USD 130,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Generous Paid Time Off

Best-in-Class Parental Leave

Recognition & Rewards

Comprehensive Insurance Coverage

Job summary

A healthcare technology company is seeking a Senior Director, Product Management-Clinical Workflows to manage the product lifecycle of AI-enabled application workflows. The ideal candidate needs extensive experience in outpatient clinical workflows, strong analytical abilities, and communication skills to engage stakeholders effectively. Responsibilities include conducting market research, driving product delivery, and working cross-functionally to enhance user experiences. The role offers generous paid time off, parental leave, and comprehensive insurance coverage.

Qualifications

8+ years of work experience linked to software products for outpatient clinical workflows.
Demonstrated ability to work from ambiguous problem statements to detailed solutions.

Responsibilities

Conduct market research to understand user needs.
Develop insights from various data sources and translate findings into action.
Establish product vision, goals, and success metrics.

Skills

Structured problem-solving skills

Strong analytical abilities

Excellent verbal and written communication

Empathy towards stakeholders

Detail-oriented

Ability to drive initiatives

Education

Bachelor's degree or higher

Job description

3668- Senior Director, Product Management-Clinical Workflows

We at Innovaccer are looking for a Senior Director, Product Management-Clinical Workflows with deep knowledge of outpatient clinical workflows in U.S. healthcare. You will manage the end-to-end product lifecycle for our implementation of AI-enabled application workflows built on Innovaccer's Gravity platform: conceptualize, prioritize requests and requirements from multiple internal and external stakeholders, and drive product development through close interaction with engineering, design, and other teams.

To succeed in this role, you'll need to have structured problem‑solving skills, strong analytical abilities, a willingness to take initiative and drive, excellent verbal and written communication skills, and a high level of empathy towards internal and external stakeholders, among other things.

Traditional product management skills, including writing requirements, managing roadmaps, and planning sprints, are a plus but are not strictly required. What is essential is to bring an understanding of how clinic staff, ranging from front desk to medical assistants and nurses to physicians, interact with software applications— including but not limited to an EHR— to accomplish their workflows, along with a vision for how these interactions can be optimized through appropriate application of AI agents and tools.

A Day in the Life

Define and conduct market research to gain a better understanding of user needs and behavior
Gather information and data from multiple sources (consumer research, partners, vendors, competitive analysis), develop insights, and translate findings into action
Define and establish the product vision, goals, supporting business metrics, and success indicators
Drive large‑scale projects, working cross‑functionally with designers, software development engineers, other product managers, and external partners to guarantee a smooth and efficient product delivery
Drive customer adoption and engagement; leverage analytical tools and customer feedback for insight‑driven initiatives
Communicate regularly with senior leadership on status, risks, and change control

What You Need

Bachelor's degree or higher
8+ years of work experience directly linked to software products for outpatient clinical workflows in the US
Demonstrated ability to work from an ambiguous problem statement to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish line
Detail‑oriented and able to understand the bigger picture by using your expertise and problem‑solving abilities to prioritize and manage blocking issues
Proven ability to successfully define and execute complex cross‑functional customer value add end‑to‑end while maintaining clear communication at all levels

History of outperforming colleagues

Resourcefulness – You are able to figure out ways to get things done.
Taking initiative – You go out and do it, without being told. You can take chances, fail, and learn.
Velocity – You are able to function and complete tasks quickly and at a high level even when things are constantly moving and changing at a fast pace.
Judgment – While being fast and resourceful, you make smart and ethical decisions.

Additional Skills

Ability to handle communication at both an executive and engineering level
Knowledge and communication skills to establish credibility with clinic users of all types, including physicians
Previous experience of or high levels of comfort with working on a team that spans multiple time zones

Here’s What We Offer

Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work‑life balance fuels performance
Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry's most generous parental leave policies to support you during life's most important moments
Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed
Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company‑paid short‑ and long‑term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance

Equal Employment Opportunity

Innovaccer Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status. Innovaccer Inc. participates in the E‑Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

Disclaimer

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com.

Seniority level