3 Month Rolling APP

Handel's Homemade Icecream - Clemson; Clemson (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

HANDEL'S HOMEMADE ICE CREAM in Clemson, SC is seeking team members to deliver cheerful, patient customer service in a fast-moving store. You will explain menu items, guide guests through flavor options, and operate the POS with accuracy while keeping the store clean and welcoming.

We offer training, teamwork, and opportunities for growth as the store serves many communities with classic ice cream crafted from original recipes. Join us for a fun, energetic work environment.

Qualifications

• Cheerful, engaging customer service during busy hours.
• Problem-solve to find positive resolutions for guest questions.
• Describe and explain menu items to guests with a smile.

Responsibilities

• Provide friendly, engaging customer service during busy service hours.
• Explain menu items and flavors to guests, including the 48 flavors offered.
• Operate the cash register/POS and handle cash safely.
• Maintain cleanliness and assist with general duties as needed.

Skills

Cheerful

Resourceful

Articulate

Patient

Capable

Self-directed

Energetic

Hard-working

Responsible

Job description

HANDEL'S HOMEMADE ICE CREAM in Clemson, SC.

Join the most exciting ice cream store in the world and be part of the tradition Alice Handel started in Youngstown, Ohio, back in 1945, where she began making homemade ice cream daily, using original methods and recipes. National Geographic calls Handel's "the best ice cream in the world," and we are still making it fresh daily, serving the communities we love so much, one scoop at a time.

What We Expect From TEAM MEMBERS

• Cheerful. Execute friendly, engaging, and genuine customer service during fast-moving and busy service hours.
• Resourceful. Must be able to problem-solve and find positive resolutions to challenging questions, requests, and/or interactions.
• Articulate. Must be able to describe, explain, and serve with a smile all menu items to guests. We offer 48 flavor options in stores but have 180+ recipes.
• Patient. Balance a sense of urgency with being friendly, engaging, and navigating guests through the menu experience.
• Capable. Must be able to operate a cash register/credit card/point of sale touchscreen and have adequate cash handling skills.
• Self-directed and committed. We seek people who manage themselves well, love being part of a team, and enjoy serving the people they work with and the customers they serve.
• Energetic. Standing, walking, and/or moving for prolonged periods of time with full use of the hands and wrists is required.
• Hard-Working. Be able to lift and move at least 25 lbs. and perform cleaning/sanitation tasks according to statewide industry standards.
• Responsible. Consistently arrive on time for all scheduled shifts throughout the week and follow proper company protocol if unable to do so.

What you can expect from HANDEL'S HOMEMADE ICE CREAM

• Cash and credit card tip sharing with team members.
• Long lines. We usually have them, and that is a good thing since our teams are super fast and efficient. Plus, we love the conversations and tips our amazing guests give us :)
• Fun and comprehensive training... lots of ice cream eating, talking about flavors, and setting you up for success at the counter...
• Clearly defined job roles, duties, and on-shift expectations.
• Career advancement opportunities and fast promotion growth within our stores. We have several locations opening up in San Diego this year and more to come in 2023!!
• We are open seven days a week, Monday-Sunday from 10 am-12 pm at open and 10pm-12am at closing. Specific store hours will depend on the night of the week and the season. We do our best to balance opening, closing, and mid-shifts for all team members so that everyone has a blend of several different day parts.
• Honesty, fairness, and positivity. We are a fully transparent company and have open channels of communication and policies to make you the best team member you can possibly be. We will continue to do our best to set realistic expectations for staff and create a fun and positive company culture so that guests feel loved and come back to Handel's Homemade Ice Cream for years to come.

Still don't know why Handel's Homemade Ice Cream holds the title as best ice cream on the planet? Pay us a visit and I'll show ya 48 reasons :) :)