2nd Shift Transportation Specialist

BlueGreen Alliance Inc; Laredo (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. is seeking a Transportation Specialist in Laredo, TX. You will manage customer relationships through the order process, create and track freight, and coordinate with carriers to ensure on-time delivery.

This full-time, 2nd shift role reports to the Logistics Manager and requires a high school diploma or GED, strong communication and problem-solving skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• Must have strong written and verbal communication abilities and solid problem analysis skills.
• Must work well in a high-stress environment with changing priorities.
• Professional with a positive attitude.

Responsibilities

• Retain working knowledge of transportation systems after training.
• Initiate contact with carriers and customers as needed.
• Facilitate clear communication between carriers and customers.
• Organize and track freight on an appropriate time schedule.
• Communicate escalations to management channels.
• Prepare office communications across media.
• Provide hands-on support during peak times or teammate absence.
• Collaborate with peers to share best practices across the network.
• Adapt to changing processes while moving toward standardization.

Skills

Written communication

Verbal communication

Problem analysis

Education

High School Diploma or GED

College degree or 1 year transportation/customer service exp

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. Job Description: Transportation Specialist Location: 13520 Mercury Drive, Laredo, TX Department: 3PL Job Status: Full Time Reports To: Logistics Manager

POSITION SUMMARY

As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating and tracking orders, anticipating problems, and providing creative solutions to exceed customer expectations.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Retain working knowledge of transportation systems after initial training
• Initiate contact with carriers and customers when appropriate
• Facilitate complete and thorough communication between carriers and customers
• Organize and track freight on an appropriate time schedule
• Effectively communicate an elevate events through management channels
• Compose office appropriate communication through a variety of media
• Continue proactive solutions within the network
• Provide hands on support during the absence of other team members or during peak times
• Work with peers to develop best practices that are shared across all field office networks
• Adapt to a changing process, while working towards standardization

EDUCATION:

High School Diploma or GED required. College degree and/or 1 year of transportation and customer service experience.

EXPERIENCE:

Must have strong written and verbal communication abilities as well as excellent problem analysis skills. Must be able to work in a high stress environment with the ability to adjust to continuous changing priorities. Must be professional with a positive attitude.

SUPERVISORY RESPONSIBILITIES:

None

COMPUTER SKILLS:

Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Must have the ability to learn new programs as necessary.

OTHER REQUIREMENTS:

Solid work history and willingness to successfully function in a team environment.

WORK ENVIRONMENT:

This position is an office position within our crossdock facility. You will have access to our crossdock thus will need to follow all correct and proper PPE requirements set for entering the dock area. Such as but not limited to, wearing a reflective vest, shirt, or jacket, and steel toe shoes or shoe coverings.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

2nd Shift | Monday - Friday | 3PM - 12AM