2nd Shift, Quality Assurance Technician

Resource Label Group; Commack (NY); On-site; USD 42,000 - 58,000; Full time

Job summary

Resource Label Group is seeking a 2nd Shift Quality Assurance Technician to inspect raw materials and finished goods, ensuring compliance with product specs. You will work with design, production, and client services teams to address quality concerns and maintain high standards.

The role requires attention to detail, familiarity with printing processes and Adobe Creative Suite, and the ability to stand during inspections in a production environment.

Qualifications

• High school diploma or equivalent; degree or certificate in graphic design, printing, or related field preferred.
• Bilingual English/Spanish.
• 1–2 years in quality assurance, graphic design, printing, or related field.
• Strong attention to detail and ability to spot discrepancies in design, color, and print quality.
• Knowledge of printing techniques, digital design software, and file preparation.
• Familiarity with print production processes, color theory, and industry standards.
• Excellent communication and collaboration across teams.
• Problem-solving skills and ability to handle challenges.
• Ability to stand for extended periods in inspections and testing.
• Comfortable working with printing equipment and machinery in a production environment.

Responsibilities

• Inspect and evaluate graphic products for quality and consistency.
• Ensure colors, typography, images meet standards and client specs.
• Conduct tests on prints including color matching and alignment.
• Monitor production processes for adherence to workflows and best practices.
• Review pre-production proofs and samples for accuracy.
• Ensure final product meets finish, texture, and durability specs.
• Maintain records of inspections, testing results, and actions.
• Prepare and report findings on defects to relevant departments.
• Document improvements or changes required in production.
• Collaborate with design, production, and client services teams on quality concerns.
• Provide feedback to production staff to sustain quality.
• Prepare tailgate samples per customer requirements and release jobs.
• Assist with training staff on QA practices and process improvements.
• Investigate and resolve production defects or design discrepancies.
• Assist in troubleshooting printing or design-related issues.
• Participate in continuous improvement initiatives for quality and efficiency.
• Suggest workflow improvements and technology upgrades.

Skills

Attention to detail

Communication

Team collaboration

Bilingual English/Spanish

Education

High school diploma or equivalent

Graphic design/printing certificate (preferred)

Tools

Adobe Creative Suite

Print production equipment

Job description

We are currently recruiting a 2nd Shift, Quality Assurance Technician to join our team! The Quality Assurance Technician will be responsible for inspecting raw materials and work in the process with finished goods to ensure compliance with product specifications.

Responsibilities

• Inspect and evaluate graphic products (e.g., prints, packaging, digital designs) for quality and consistency
• Ensure colors, typography, images, and other design elements meet the specified standards and client specifications
• Conduct regular tests on prints, including color matching, image clarity, and alignment
• Monitor production processes to ensure adherence to established workflows and industry best practices; verify print runs to ensure consistency in color, contrast, and sharpness
• Review pre-production proofs and samples for accuracy and completeness
• Ensure that the final product meets the specified standards in terms of finish, texture, and durability
• Maintain accurate records of quality inspections, testing results, and corrective actions taken
• Prepare and report detailed findings on defects or non-conformities to relevant departments
• Document any necessary improvements or changes required in the production process
• Work closely with design, production, and client services teams to address quality concerns and client specifications
• Provide feedback to production staff to ensure ongoing product quality and consistency
• Prepare tailgate samples per customer requirements and final release all jobs
• Assist with training staff on best practices for quality assurance and identifying potential areas for process improvement
• Investigate and resolve issues related to production defects, incorrect materials, or design discrepancies
• Assist in troubleshooting printing or design-related issues during the production
• Participate in continuous improvement initiatives aimed at enhancing quality control and production efficiency
• Suggest improvements for workflow optimization, technology upgrades, and software tools to maintain high-quality standards

Qualifications

• High school diploma or equivalent; a degree or certification in graphic design, printing technology, or a related field is preferred
• Bilingual (English/Spanish)
• Minimum 1-2 years of experience in quality assurance, graphic design, printing, or a related field
• Strong attention to detail and ability to spot discrepancies in design, color, and print quality
• Knowledge of printing techniques, digital design software (e.g., Adobe Creative Suite), and file preparation
• Familiarity with print production processes, color theory, and industry standards
• Excellent communication skills and the ability to collaborate with various teams
• Problem-solving skills and the ability to handle challenges effectively
• Ability to stand for extended periods during inspections and testing
• Comfortable working with printing equipment and machinery in a production environment

Skills And Competencies

• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Good organizational and time management abilities
• Ability to work independently and collaboratively in a team environment
• Comfortable using warehouse equipment and delivery tools

Physical Requirements

• Regularly required to stand, walk, and sit for extended periods
• Frequently required to lift/move up to 50 pounds with or without mechanical assistance
• Vision requirements include close vision, depth perception, and the ability to adjust focus