2nd-Shift Operations Supervisor — Lead & Optimize Warehouse

FedEx Group; Edwardsville (IL); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan

Tuition reimbursement

Holiday pay

Medical, dental, vision

Life insurance

Disability coverage

Parental leave

Bereavement

Jury duty

Job summary

FedEx Supply Chain is seeking an Operations Supervisor to lead daily warehouse operations, manage resources, and ensure safety, quality, and KPI attainment. The role requires supervising multiple reports, coordinating scheduling, and driving continuous improvement.

Located at the Edwardsville facility, the role supports the Operations Manager and participates in safety programs, inventory control, and cross-functional handoffs to meet performance targets.

Qualifications

• Excellent organizational and analytical skills.
• Labor management experience preferred.
• Strong prioritization and problem-solving abilities.
• Experience with quality management methodologies.
• Proven ability to drive continuous improvement and manage change.
• Ability to lead under high-stress conditions.
• Excellent verbal and written communication skills.
• Broad knowledge of warehouse operations, methods, and procedures.

Responsibilities

• Supervise at least two full-time direct reports, including hiring recommendations, coaching, skills development, recognition, and performance management.
• Oversee daily, weekly, and monthly production activities within warehouse operations.
• Prepare and distribute operational reports to support day-to-day activities.
• Ensure schedules are implemented correctly and jobs are assigned and completed effectively.
• Manage vacation and time-off scheduling to minimize disruption and meet customer needs.
• Actively lead and supervise teammates on the floor, engaging in daily operations.
• Conduct daily startup meetings to communicate work instructions, workflows, and safety practices.
• Drive teammate excellence through consistent feedback, coaching, and corrective actions.
• Promote safety through weekly meetings, training, JHA reviews, and facility walkthroughs.
• Maintain a clean and orderly work environment aligned with corporate 5S standards.
• Supervise team operations to meet prescribed objectives and KPIs.
• Develop a productive work team through cross-training, communication, and motivation.
• Facilitate seamless handoffs and communicate key information across teams and management.
• Provide courteous and respectful customer service in high-pressure situations.
• Ensure inventory integrity and assist with physical inventory counts.
• Support the Operations Manager with special projects as needed.
• Assist in maintaining facility security.

Skills

Organizational skills

Analytical skills

Labor management

Prioritization

Problem-solving

Quality management

Continuous improvement

Change management

Leadership under pressure

Verbal communication

Written communication

Warehouse operations knowledge

Education

Bachelor's degree or military equivalent

Military rank E-6/E-7/O-1/O-2 or 6 months warehouse experience

Job description

FedEx Supply Chain is seeking an Operations Supervisor to lead daily warehouse operations, manage resources, and ensure safety, quality, and KPI attainment. The role requires supervising multiple reports, coordinating scheduling, and driving continuous improvement.

Located at the Edwardsville facility, the role supports the Operations Manager and participates in safety programs, inventory control, and cross-functional handoffs to meet performance targets.