2nd Shift Manufacturing Workforce Manager

Impact Workforce Solutions; West Point (MS); On-site; USD 85,000 - 115,000; Full time

Job summary

Impact Workforce Solutions is seeking a Workforce Operations Manager for the 2nd shift at our West Point, GA client site. You will lead daily production, drive safety, quality, and productivity, and partner with production leadership, quality, and HR to meet workforce objectives.

The role requires hands-on leadership, expert staffing operations, and a proven track record in Lean manufacturing, continuous improvement, and people development.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3-5 years of experience in manufacturing, operations, staffing, workforce management, or related leadership roles.
• Strong understanding of workforce planning, employee engagement, recruiting, and onboarding processes.
• Experience with Lean Manufacturing principles, continuous improvement methodologies, and performance management.
• Proficiency with Microsoft Office Suite, HRIS/ATS systems, ERP systems, and production reporting tools.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Direct and oversee daily 2nd shift production operations to meet safety, quality, delivery, and cost objectives.
• Monitor key performance indicators including productivity, attendance, quality performance, downtime, turnover, and headcount attainment.
• Ensure shift objectives are achieved while maintaining operational continuity across shifts.
• Manage employee attendance, retention, engagement, and performance initiatives.
• Coordinate orientation and training tracking for new hires and existing employees.
• Support employee relations through coaching, counseling, investigations, and corrective action processes.
• Maintain compliance with company policies, labor regulations, and customer requirements.
• Ensure compliance with OEM quality standards, customer requirements, and internal quality management systems.
• Identify opportunities to improve workforce performance, employee engagement, and operational efficiency.
• Maintain a safe and compliant work environment in accordance with OSHA regulations and company policies.
• Ensure compliance with customer requirements, industry standards, and organizational procedures.

Skills

Lean Manufacturing

Continuous Improvement

Performance Management

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Office Suite

HRIS/ATS systems

ERP systems

Production reporting tools

Job description

Impact Workforce Solutions is seeking a Workforce Operations Manager for the 2nd shift at our West Point, GA client site. You will lead daily production, drive safety, quality, and productivity, and partner with production leadership, quality, and HR to meet workforce objectives.

The role requires hands-on leadership, expert staffing operations, and a proven track record in Lean manufacturing, continuous improvement, and people development.