2nd Shift Fulfillment Supervisor (Distribution)

Smurfit Westrock; Detroit (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Corporate culture

Training & development

Competitive salary

Global company

Job summary

Smurfit Westrock in Detroit is seeking a Fulfillment Supervisor to plan, direct, and coordinate the branch's fulfillment operations. You will lead daily activities, develop supervisors, and ensure safe, efficient use of materials and staff.

You will collaborate with accounting on invoices, monitor safety, and drive process improvements to increase accuracy and customer satisfaction. A Bachelor’s degree and 4+ years as a warehouse supervisor are preferred.

Qualifications

• Bachelor's degree in business/industrial management or related field is preferred.
• Four or more years of experience as warehouse team leader or supervisor.
• General fluency in English, verbal and written.
• Intermediate computer literacy; MS Office proficiency preferred.

Responsibilities

• Plan, direct, and coordinate fulfillment operations within the branch.
• Oversee receiving, forklift operations, and inventory as needed.
• Develop supervisors and team leaders to manage daily routines.
• Monitor safety policy compliance and equipment operation.
• Collaborate with accounting to resolve invoice and billing issues.
• Provide reporting to management and support budget planning.

Skills

English fluency

Education

Bachelor's degree in related field

Tools

MS Office

Job description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

As the Fulfillment Supervisor, you will plan, direct, and coordinate the fulfillment operations of the branch. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources.

How You Will Impact Smurfit Westrock

• Responsible for the operations within the warehouse, may include the following departments or employees: receiving, forklift operations, and inventory.
• Responsible for all phases of employment including interviewing, selecting, training, monitoring, disciplining, and terminating warehouse staff.
• Develop supervisors and team leaders to effectively oversee the daily routines of their assigned teams.
• Closely monitor the compliance with all safety policies and operation of equipment.
• Research, recommend, and implement appropriate equipment to ensure safe transport and storage of all products.
• Develop and maintain quality processes and measure to increase efficiency and customer satisfaction.
• Oversee the completion of all required paperwork and data entry by the warehouse team.
• Work closely with accounting to resolve problems with invoices and billing.
• Partner with Safety Director to continuously improve and enhance safety discipline, practices, and policies.
• Ensure materials are stored properly to conserve space and comply with safety procedures.
• Oversee the rotation of inventories within the warehouse, as needed.
• Monitor and measure warehouse performance and quality measures.
• Provide reporting to management as required.
• Develop and recommend an annual budget requirement for the warehouse, including staffing levels, justification for new or replacement material handling equipment.
• Adjust staffing levels to meet peak customer demand.
• Keep warehouse accessible and safe for branch staff visitors.

What you need to succeed

• Bachelor’s Degree in Business Management, Industrial Management, or related field preferred.
• Four or more years of experience as warehouse team leader or supervisor required.
• General fluency in English required, verbal and written.
• Intermediate computer literacy required, preferred knowledge of MS Office.

What We Offer

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.