2nd Assistant Store Manager: Lead Team & Guest Experience

Newell Brands; Pembroke (MA); On-site; USD 22,000 - 27,000; Full time

Job summary

Newell Brands’ Yankee Candle brand is seeking a 2nd Assistant Store Manager in Pembroke, MA to support the Store Manager and deliver an exceptional guest experience. You will lead a high‑performing team, coach staff, and ensure store standards, inventory control, and loss prevention.

Responsibilities include onboarding and developing team members, driving sales through coaching and customer engagement, and maintaining a safe, inviting store environment. Weekend and holiday availability required.

Qualifications

• High School completion or GED.
• Retail management experience (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Able to work in fragrance-filled environment.
• Flexible hours incl. weekends and holidays.

Responsibilities

• Assist in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Contribute to effective onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Assist to motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally engaging guest experience by understanding guest needs and making emotional connections.
• Maximize sales potential by implementing company selling strategies and coaching to selling behaviors.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, and Best Guest communication.
• Maintain store appearance by implementing visual standards and store cleanliness.

Skills

Leadership

Communication

Analytical

Team management

Education

High School / GED

Tools

Retail software

Microsoft Office

Job description

Newell Brands’ Yankee Candle brand is seeking a 2nd Assistant Store Manager in Pembroke, MA to support the Store Manager and deliver an exceptional guest experience. You will lead a high‑performing team, coach staff, and ensure store standards, inventory control, and loss prevention.

Responsibilities include onboarding and developing team members, driving sales through coaching and customer engagement, and maintaining a safe, inviting store environment. Weekend and holiday availability required.